Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Dana Orr
Dana had great communication and helped us get what we needed
Reply from Dana Orr
November 4th, 2024 05:42 PM
Thank you... It was great working with you, running into you at the United Way dinner, and I look forward to our paths crossing over and over..
Take care,
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Lisette Nava
Is was great customer service! When you call they would keep you informed sometime whintin minutes. There program that tell you where you are at in the purchasing process was great. You knew exactly where you are at no need to guess. If you...
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April Ramker
April navigated our incredibly complicated situation like an old pro. She was available to us anytime anywhere and even handled situations in conjunction with our lawyer so we didn't have to worry about certain issues. She just took care of...
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Nathan Cousins
Nathan and team provided information along the way to give reassurance the loan was in process as needed.
Reply from Nathan Cousins
December 20th, 2024 09:35 PM
Thanks so much for the review Mary! You were lovely to work with and I hope our paths cross again soon. Keep up the great work out there.
she Was very helpful with helping us in different situations and was always able to answer are questions that we had. she's very great at communicating and respond very quick .
Reply from Christie Mitsumura
November 4th, 2024 05:19 PM
Hi Bronson, I'm so glad you found my service helpful. It was a pleasure assisting you with your mortgage needs. Your positive feedback and your 5-star rating greatly encourage me. I always strive for precise and quick communication, and it's...
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Lynsey Camp
We slways felt like ur Best interest was being taken care of !
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Mason-McDuffie Mortgage
Very helpful and great communication
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the awesome review, Bronson! :)
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Tony Scarpero
Tony was so knowledable, and explained everything so thoroughly. We had a really difficult time with home buying process and Tony and his team are they only ones that made things easy on us! We were so grateful for them
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Judy's customer service and follow up was outstanding. She kept us informed and understanding what was needed and why.
Reply from Judy Bettencourt
November 6th, 2024 04:09 PM
Thank you, Jack. Welcome to the mountains.
Kim is very knowledgeable and professiona. A great client advocate as well among other great attributes.
Reply from Kim Marcarelli
November 4th, 2024 10:28 PM
Thank you so much Neil.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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