Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Clear communication, available via text and afternoon hours, working around our busy schedules
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Tim Williams
Communication was amazing. Tim answered my questions before I needed to ask them. He really made the process understandable and easier than expecte.
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Eric Golden is a great loan officer!
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Tom is trusted as usual to efficiently get the job done and is my go to for mortgages large and small. Thank you for the great service.
Reply from Tom Engwer
July 13th, 2026 06:54 PM
Thanks for the nice review, John. Always a pleasure working with you. I appreciate you continuing to trust me with your financing needs.
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Victor D. Romero
We had a great experience with Victor. He was always available to answer questions, even when he didn't answer, he called back right away. When something came up that was out of the norm, he helped us figure out a strategy to get on track....
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Kim Cycenas
kim is in expert in the field and very responsive and assuring and getting the best deals on our Interests.
Reply from Kim Cycenas
August 4th, 2026 03:54 PM
Thank you so much, Fue! :)
It was a pleasure working with you and Angelina!
Felicia is AMAZING!!
She has been with us on this long journey and has been nothing short of incredible!
She was always communicative, collaborative and truly caring!! We would highly recommend Felicia to anyone!!
Reply from Felicia Battaglia
July 13th, 2026 03:13 PM
Michelle and Brien, I greatly appreciate your kind words and recommendation. I'm glad to have been a part of your journey and to hear that you felt supported and cared for throughout the process. Thank you for sharing your wonderful experience...
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Tim Williams
Tim was such a pleasure to work with. Communication during the transaction was spot on. I never had to call for an update. My buyers were very happy with the process.
Reply from Owner
July 25th, 2026 12:00 AM
Thanks for the great review, Nicky! We appreciate you! :)
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April Ramker
APril worked really really hard to get us closed in an unbelievable 15 days after contract acceptance - even with a bridge loan. She was super responsive, friendly and was always there to answer questions. When she saw a promotion on pooints...
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Rose was a pleasure to work with, gave us excellent options and took across the finish line.
Great Service and she was committed to getting our loan completed. Thank You!!
Reply from Rose Moxley
July 13th, 2026 04:54 PM
Thank you for the kind words. You were great to work with and I look forward to the next successful transaction!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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