Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Debbie Mirabelli
Everything! there isnt isn't one thing that I could pick out because the entire transaction was handled with care, precision and speed. thank you so much!
Christie was very professional, communicative, explained our options and process very clearly.
Reply from Christie Mitsumura
July 13th, 2026 09:50 PM
Thank you so much Linda! It was a pleasure working with you, and I’m so glad I could help make the process clear and smooth. I truly appreciate your kind words and your trust! Please reach out if you need anything we are always here to assist!...
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Roxanne made the whole process as easy as it could’ve been. She was always available when we had questions, kept us updated, and went above and beyond to make sure everything got taken care of.We had several delays because of the sellers, but...
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Kesha Lee
She took care of us!
Reply from Kesha Lee
July 13th, 2026 02:21 PM
Taking care of my clients is top priority! Loved working with you!
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Kathy consistently goes above and beyond for both her clients and the REALTORS® she works with. She makes you feel like a priority every step of the way and provides an exceptional level of service.Her knowledge of the lending process is second...
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Tracy
Marylou was so wonderful to work with. If you’re looking for someone who is responsive, trustworthy, and absolutely on top of everything, I can’t recommend her highly enough. She exceeded every expectation, and I would gladly work with her...
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Reply from Owner
July 24th, 2026 12:00 AM
Wow! This is such an awesome review!! Thank you so much! It was a pleasure working with you and I'm here if you need me!
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Mason-McDuffie Mortgage
Kathy consistently goes above and beyond for both her clients and the REALTORS® she works with. She makes you feel like a priority every step of the way and provides an exceptional level of service.Her knowledge of the lending process is second...
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Reply from Owner
July 25th, 2026 12:00 AM
Thanks for the awesome review, Brenda, we appreciate you! We humbly agree that Kathy is great! :)
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Ricky Johnson
Ricky was one step ahead of the whole process. He was also excellent at communicating and keeping us aware of the status.
Reply from Ricky Johnson
July 10th, 2026 08:54 PM
Christine, I'm pleased to hear that you appreciated my proactive approach and communication throughout the process. Keeping you informed and aware is something I strive for, and it's great to know it made a difference. Thank you for your kind...
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Jamie O'Brien
Jamie was thorough and very knowledgable.
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Jennifer Patrick
Jennifer truly went the extra mile. Although there were some hiccups in our situation, unforuntately that became frustrating, she did her best to find a solution. We so appreciate her efforts at all hours of the day. She is so very responsive...
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Reply from Jennifer Patrick
July 10th, 2026 02:27 PM
Thank you, Mary Grace! Boy did we have some hiccups. I am so glad we overcame them and you and your family are settling into your new beautiful home. Congratulations again! Feel free to reach out anytime.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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