Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Mason-McDuffie Mortgage
This is our second time working with Cynthia Holthouse. She's phenomenal to work with and always prompt in response. She answers her phone after hours and always is on our side when we need her. I would highly recommend her to any family of...
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Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the awesome review, we appreciate you here at MasonMac! :)
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Amanda McCandless
Amanda McCandless has received a review with 5 star rating from Andrew G
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Amanda McCandless
I was really confused about all the necessary financial documents for the transaction, as well as a bit skeptical about sending over my financial information. Amanda reached out to me via phone to help clarify exactly the type of financial...
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Reply from Amanda McCandless
July 8th, 2025 08:26 PM
Thank you Andrew ! It was a pleasure working with you and Julia. I wish you many wonderful times in your new home!
Kim took such great care of the clients and her communication throughout was amazing!
Reply from Kim Marcarelli
July 8th, 2025 07:47 PM
Thank you so much Kelly!
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Nathan Cousins
Nathan is one of the best, on top of his stuff, communicates clearly and always comes through.
Reply from Nathan Cousins
July 8th, 2025 03:20 PM
You da man Drew! Love being able to do this together. I appreciate the stellar review.
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Michelle Wickett
Michelle and her team took care of everything, making the process for us easy and quick. Michelle was amazing. Thank you!
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Renee was very transparent with us from the beginning and helped make this process easy. She answered our questions in a timely manner and tried to provide us as much information as possible which was super helpful.
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There were several occasions throughout the experience where unnecessary fear and drama were stirred up by Kathy. Not only with/to me but also with/to my buyers. Communication from Kathy was not clear on many things....Kathy, although I appreiciate...
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Kelly Ross-Hagans
Well first of all Kelly never stop work on trying to get us a home she and her team work hard I'm really happy
Reply from Kelly Ross-Hagans
July 7th, 2025 03:14 PM
Thank you Jose!! It's truly my pleasure. I'm so happy for you and your family! Enjoy your beautiful home!!
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Eric went above and beyond to support us in this journey. We are grateful and blessed to have worked with him.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.