

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Dianne is flexible. She respond every questions you have immediately when you communicate to her. She is very helpful to give you the information we needed. Definitely i would recommend to her.
Reply from Dianne Pinheiro
July 7th, 2025 03:52 PM
Thank you, Ailee. You and Boua were wonderful clients. I am so happy you finally found a family home. Wishing you years of happy memories.
She made the process very easy and explained every step of the process.
was great! very knowledgeable about everything through the whole process was willing to answer any questions and explaining them I was a pain in the bumasking so many questions being a first time homebuyer it's hard to trust people or even...
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Reply from Ricky Johnson
July 8th, 2025 03:00 PM
Perry, I'm appreciative of your feedback and glad to hear that I could support you as a first-time homebuyer. I understand how challenging it can be to navigate this process, and I'm happy to have made it easier for you by providing clear explanations...
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Kisha exhausted all options to find the best product that fit my clients needs. She reassured us throuigh every step of the way that it will be done.
Highly recommend this mortgage company being a first time homebuyer is hard and very confusing to navigate through the waters, but Ricky was there through it all explained everything even multiple times and made it very easy thank you Ricky...
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Reply from Owner
August 25th, 2025 12:00 AM
Thank you so much for the kind words! I’m thrilled I could help simplify the process for you. It was a pleasure working with you both!
Lender successfully closed on my clients home! Loan officer was very strategic in exhausting all products that best fit my client and her situation. Thank you!
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the great review, we appreciate you! :)
Mike is very knowledgeable and happy to share his expertise! He recognizes that he is far more experienced in the mortgage business than his clients and takes extra care to make sure you understand the process. Very friendly and approachable!...
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Reply from Michael McIntosh
July 5th, 2025 10:44 PM
Hi Grace,Congratulations on your new home and thank you for your kind words.It was my pleasure working with you and Kelly throughout the process, and I'm grateful to have been a part of this exciting milestone in your lives.Thank you for trusting...
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We just recently closed escrow on a foreclosure. If it wasn't for Kelly and her expertise, knowledge and tenacity in both mortgage and ESCROW the home never would have closed! The Title Company was out of state and had no clue how escrows in...
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Reply from Kelly Ross-Hagans
July 5th, 2025 03:29 AM
Gina, thank you for your kind words! Thank you also for believing in me when I explain what must be going on and what we can do to remedy it, even though I'm sure at first it doesnt always make sense at the time. What a ride this one was but...
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The place to go when you need things done with anything loan for a new home.
Kelly Ross at Mason McDuffy has been my go to lender for years! Both she and her Company make such a difference in getting my buyers pre approved and walk them through the entire process! Highly recommended!!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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