Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Good communications
Reply from Katerina Stephens
August 12th, 2026 09:04 PM
George, It was nice working with you. I appreciate your feedback on the communication! I'm pleased to hear that you found it effective during your experience with us.
Kathie performed oustandingly when handling the loan process. She made sure that closing was on time and provided excellent customer service to the Homebuyers! She is a one of a kind, and can't wait to work with her again!
Reply from Kathie Robinson
July 27th, 2026 04:40 PM
Thank you, it was a pleasure working with you on the loan. I look forward to working with you again in the future.
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Matt was great to work with throughout my home buying process. He was always available to answer my questions, communicated clearly, and took the time to explain everything to me so I understood the process.
Reply from Matt Miller
July 24th, 2026 08:28 PM
Thank you for your kind words and it is great working with you. Congratulations on your next chapter and the story you are writing!
Over the course of several years I have worked with Suzanne Nunez three times. Each and every time she has been exemplary in every manner of her professional work. Suzanne is a fountain of expert knowledge, support, and patience. She responds...
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Excellant communication,commited, and most important,helping clients in a caring and respectful way!
Suzanne's communication and ability to adapt were instrumental in getting our deal closed! Loved working with her
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Ricky Johnson
Ricky made the entire process extremely user friendly and took the guesswork right out of the whole thing. He was transparent about all of the different fees and costs as well. If I buy another house anywhere that they can provide the lending...
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Reply from Ricky Johnson
July 22nd, 2026 02:44 PM
Ethan, I'm pleased to hear that you found the process user-friendly and appreciated the transparency regarding fees and costs. Making sure everything is clear and straightforward is important to me, and I'm glad it made a difference for you....
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Kim is very professional and so nice which makes her so easy to work with. She does her job to the tee and never had to worry once that things weren't getting done. She is a pleasure.
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Jose Rodriguez
Communication
Reply from Jose Rodriguez
July 21st, 2026 06:00 PM
William, I'm pleased to know that communication stood out during your experience with me at Mason-McDuffie Mortgage. Your feedback is appreciated and helps ensure I continue to provide a positive experience for my clients.
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Mary Martin
Mary made it great! She worked so hard to get us the best rate possible, was willing to communicate and answer any questions along the way and made sure we were taken care of and things finished on time. I wouldn't want to work work with anyone...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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