Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Jessie Brumbaugh
Detailed, communicative, and efficient. Jessie understood our goals and where we wanted to be financially and also the urgency in closing by a deadline and was able to pull it off smoothly.
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Mason-McDuffie Mortgage
Mason-McDuffie Mortgage has received a review with 5 star rating from Mike C
Reply from Owner
January 29th, 2026 12:00 AM
Thanks, Mike! :)
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Brandi Fillhart
Amazing customer service & communication. Brandi always finds a way to get even the most complex files to the closing table!
Carla has been professional and timely with her responses from day one and maintained a level of communication that helped me understand the process and the benefits to my specific situation without overwhelming me with information. Any unpleasantries...
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Reply from Carla Hitchner
July 28th, 2025 04:19 PM
Thank you for your thoughtful words, Riley. I'm truly glad to know that my communication and support throughout the process were helpful to you. It's significant to me that you felt informed without feeling overwhelmed, and I'm pleased that...
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Kathie was very pleasant and very knowledgeable. She kept us informed at every step and closing the loan went very smoothly.
Reply from Kathie Robinson
July 29th, 2025 07:26 PM
I very much enjoyed working with you through the process. It was a pleasure to help you obtain your goals. Please let me know if you need anything in the future.
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Brandi Fillhart
Brandi was always honest, friendly and timely with her communications concerning our loan and the entire process.
Kim was easy to talk with, she has excellent communication, and made us feel at ease during the whole home buying process. She took time to answer all our questions, we never felt rushed or uncertain when talking with her.
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Reply from Kim Marcarelli
July 28th, 2025 06:40 PM
Thank you so much for the opportunity to work with you both!
Greg was very professional, communicative and knowledgeable. Always great to work with him.
Reply from Owner
July 28th, 2025 02:05 PM
Thank you Juan! Always a pleasure to work with you as well!
Great communication, knowledge and professionalism
Reply from Greg Mitchell
July 28th, 2025 02:12 PM
Thank you Juan!
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Nathan Cousins
Nathan was wonderful to work with. He Was efficient, timely in his communication, enthusiastic about our home buying process, patient with our pace, encouraging, and super thorough in his explanations and guidance. He helped think outside of...
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Reply from Nathan Cousins
August 2nd, 2025 12:59 AM
Wow! What glowing words! Thanks for making my day, Stacy, and for the opportuntiy to partner with you guys in helping you into your home. Congrats!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.