Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Mason-McDuffie Mortgage
We had the pleasure of working with Christie Mitsumura as our Loan Officer during both the construction phase of our home and its conversion to a conventional loan. Throughout the entire process, Christie demonstrated the highest levels of...
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Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the awesome review, Greg and Nicki and CONGRATS on your new home! :)
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Mason-McDuffie Mortgage
Debbie's estimates were spot on and she helped us understand the process from the get go. She is a clear communicator and makes herself available.
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the great review! We appreciate you! :)
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Melanie Rowe
Melanie is my go-to lender for all of my higher-end and more complicated transactions. Her knowledge, availability and patience is a huge value to me and my clients! She's a professional through and through.
Reply from Owner
July 29th, 2025 12:00 AM
I truly appreciate your kind words, Shannon. Being your go-to lender is a role I value deeply. It's important to me to provide the knowledge, availability, and patience you and your clients deserve. Your feedback reinforces my commitment to...
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Melanie Rowe
Melanie was clear and direct, which was just what my client needed. She was feeling misled and confused by her regular lender and Melanie came in, gave options for her situation, and saved the day. It was a long close due to the buyers circumstances....
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Reply from Owner
July 29th, 2025 12:00 AM
Thank you so much for your thoughtful review, Elaine. I'm grateful I could step in and help your client find clarity and a path forward. Ensuring a smooth process, even with longer transactions, is always my goal. I'm thrilled we were able...
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Victor D. Romero
Victor was wonderful from start to finish. He made the entire process easy and we even met deadlines early. He went above and beyond. The entire process was easy with him on our team. Cannot recommend him enough. Thank you Victor and team!
Reply from Owner
January 9th, 2026 09:32 AM
Thanks for the wonderful review, Ellen! We truly appreciate you! :)
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Victor D. Romero
Victor was wonderful from start to finish. He made the entire process easy and we even met deadlines early. He went above and beyond. The entire process was easy with him on our team. Cannot recommend him enough. Thank you Victor!
Reply from Victor D. Romero
November 5th, 2025 06:16 PM
Thank you so much Ellen! You all were a true pleasure to work with and I hope for many beautiful memories in your new home!
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Toni Ryan
Toni takes the time to explaine all the steps of the process, she helped all the way
Reply from Toni Ryan
October 1st, 2025 03:58 PM
Thank you so very much - You were a joy to work with.
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Melanie Rowe
Great communication and turn-around.
Reply from Melanie Rowe
December 16th, 2025 05:08 PM
I appreciate your positive feedback, David. Communication and quick turnaround are key aspects I always aim to achieve. Should you need any further assistance, don't hesitate to reach out.
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Toni Ryan
ToniTo is very helpful explains
Reply from Toni Ryan
October 1st, 2025 03:59 PM
Thank you so much - we made a great team to get the loan completed. Enjoy!
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Larry Wallace
The whole process from start to finish was stress free . Nothing changed .
Reply from Larry Wallace
July 29th, 2025 10:43 PM
Mike, it was a long time coming...but you did it! Welcome to your new home! Ready for the house warming party! Thank you so much for your business.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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