

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Debbie's estimates were spot on and she helped us understand the process from the get go. She is a clear communicator and makes herself available.
Reply from Owner
January 9th, 2026 09:49 AM
Thanks for the great review! We appreciate you! :)
Debbie's estimates were spot on and she helped us understand the process from the get go. She is a clear communicator and makes herself available.
Everything was taken of care fantastically
Reply from Katerina Stephens
February 18th, 2026 07:13 PM
Thank you for your 5-star review, Kerry! I hope you are doing great . I'm glad to hear that everything was handled so well for you. If there's ever anything else you need, please feel free to reach out.
Eric Golden made it great!! Wonderful Customer Service!! Very patient with all our questions and was extremely helpful finding us the right loan for our new construction needs. We will definitely be coming back for more help from Eric and his...
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We had such an amazing experience working with Nathan Cousins as our loan officers. From start to finish, they demonstrated unparalleled professionalism and dedication. They were consistently communicative, keeping us informed every step of...
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Reply from Owner
July 29th, 2025 12:00 AM
Thanks for your super kind words Derek. It was a real treat helping you all into this house. Looking forward to being in touch down the road.
I highly recommend the Cousins Brothers if you need a mortgage! I moved from Michigan to Minnesota recently and worked with Jamin Cousins and his team. He and they communicated quickly, accurately, and warmly. I felt like a real person to them...
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Reply from Owner
July 29th, 2025 12:00 AM
Thank you so much Helen! It was such a joy to help with your big move and hope you can soak up all the extra time with family here in MN!
Jamin Cousins has received a review with 5 star rating from Kennedy S
Reply from Owner
July 29th, 2025 12:00 AM
Thanks so much Kennedy! It was so fun helping you guys get into this house.
Kathie was very pleasant and knowledgeable. She kept us informed at every step and closing went very smoothly
Reply from Owner
October 1st, 2025 12:00 AM
Thanks for the great review, Artsie! We appreciate you!
Melanie is my go-to lender for all of my higher-end and more complicated transactions. Her knowledge, availability and patience is a huge value to me and my clients! She's a professional through and through.
Reply from Owner
July 29th, 2025 12:00 AM
I truly appreciate your kind words, Shannon. Being your go-to lender is a role I value deeply. It's important to me to provide the knowledge, availability, and patience you and your clients deserve. Your feedback reinforces my commitment to...
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Melanie was clear and direct, which was just what my client needed. She was feeling misled and confused by her regular lender and Melanie came in, gave options for her situation, and saved the day. It was a long close due to the buyers circumstances....
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Reply from Owner
July 29th, 2025 12:00 AM
Thank you so much for your thoughtful review, Elaine. I'm grateful I could step in and help your client find clarity and a path forward. Ensuring a smooth process, even with longer transactions, is always my goal. I'm thrilled we were able...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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