Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Mason-McDuffie Mortgage
HIGHLY recommend Christie and her team. Not only a pleasure to work with but always delivers on time!!
Reply from Owner
January 11th, 2026 12:00 AM
Thanks for the awesome review, Noelani! :)
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Renee was transparent. Explaining the process all the way.
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Cayce Connell
Cayce was available via text/call/email at any time of the day which made the process easier for my wife and I to coordinate around work hours.
Cayce also offered her personal view and advice on financing and money options.
Reply from Cayce Connell
November 15th, 2025 02:36 AM
Hi Luis, the fact you have chosen to work with me on multiple transactions over the years means so much. Clients like you have kept me "in business" and local for SO LONG! I wish you many wonderful years in your new home.
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Jane Doe
Nikki took the time to truly listen to my needs and requirements for my loan(s). She made more effort than I likely saw in the background of moving my loan through the process. Thank you Nikki!
Reply from Owner
November 13th, 2025 09:47 PM
Thanks for the great review, Gregory! :)
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Nikki Erickson
Nikki took the time to truly listen to my needs and requirements for my loan(s). She made more effort than I likely saw in the background of moving my loan through the process. Thank you Nikki!
Quick and good communication
Reply from Felicia Battaglia
May 29th, 2026 03:44 PM
Lindsey, I appreciate your feedback on my communication. It's important to me to provide efficient and clear interactions. If there's anything more I can do for you, please feel free to reach out.
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Jodi Fischer
I think Jodi navigated the process well. My only negative is at a couple of points in the process we were unable to get updates, which causes significant stress under a situation such as buying a first home.
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Katerina was super friendly but very professional and easy to talk to. She answered all of our questions and concerns quickly and easily, making the experience of being a first time home buyer fantastic!
Reply from Katerina Stephens
February 18th, 2026 06:41 PM
Thank you for your 5-star review , Tracey! I hope you are doing great . I'm really pleased to know that you found our interactions both friendly and professional. It's important to me that all your questions and concerns were addressed promptly....
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Debbie Mirabelli
Prompt communication and expertise in her field. Was a pleasure to work with throughout the entire process.
is a true professional. And also a very good human being. I would recommend her to anyone looking to finance or buy a house.
Reply from Jennifer Mize
November 13th, 2025 10:27 PM
Joseph, I appreciate your kind words. It was a delight working with you and I'm thrilled I was able to help as you made the big move to NV. I am sure you are going to very happy in your beautiful new home. Please know I am still here as a resource...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.