Lumin Lending, Irvine, CA

Auston did a super job keeping us informed during the loan process. We communicated by text and email frequently which made the whole process very efficient.

We refinanced through Zillow Home Loans with Michael Douthwaite. He was great. Very attentive. He was always there to answer questions through email, phone or text. We had some issues and one point and he went out of his way to solve them on...

Kevin Pham and Alma were great to work with. They got my Refi done quicker than I expected. They were current with updates and helped by walking me through the whole process. Would highly work with them again.

Very impressed with the support provided by Michael Douthwaite from Zillow Home Loans from the inception of Application to Closure of the Refinance Loan. It was a very smooth process and Michael went above and beyond his normal duties to keep...

I was able to refinance my mortgage and reduce my monthly mortgage payments with Kevin Pham. He knows the business and guided me through the entire process. I recommend Kevin Pham.

From the very beginning of the process Kevin kept me informed of the timeline and told me what documents would be needed. He was always available and answered my questions in a way that was easy to understand. It was so nice to not have to...

John Tran, aka JT, was amazing! He was fast, efficient, polite, warm, and informative. Definitely the easiest loan I’ve EVER gotten. Refinance or finance with John and you will be so pleasantly surprised by the ease of the process and how wonderfully...

Michael provided excellent service - clear communication and follow-up with full explanations to all my questions. He walked me through the refinance process and we ended up with a better rate than what I was expecting. He worked with us to...

Ceci was very helpful and answered all my questions with ease. As a first time home buyer, Ceci laid out all the steps to qualifying for a mortgage loan and gave me a roadmap to success. I highly recommend Ceci.

I was really impressed and happy with how easy Kevin and Elly made it for me to refinance my home. I found it easy, clear and fast. I would definitely recommend Zillow to others.