

Howard Hanna Mortgage Services, Cleveland, OH
Cleveland, OH

"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home ... Show More
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Strange requirements communicated late and strange lender documents at closing (why does it matter what we plan to do with existing properties?). Some misses in communication (missing attachment on a second attempt, unfamiliarity with opening...
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Reply from Judy Malcolm
August 26th, 2025 08:25 PM
I appreciate your feedback, Philip. I'm sorry to hear about the communication issues you encountered during the process and the confusion surrounding the documentation. It's crucial to me that each step is clear and comfortable for my clients....
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Joe is an excellent communicator and great to work with!
Reply from Joe Misconin
August 26th, 2025 08:01 PM
Thank you, Autumn! Glad it went smoothly and got your family in the home!
Carolyn was amazing! She was always available to me, and patiently helped me navigate the loan process, from start to finish!
Reply from Carolyn Fast
August 26th, 2025 10:46 PM
Thank you so much Nancy! It was such a pleasure helping you get into your new home. I know youll be very happy there 😁
Great in that they did their job well (I would expect). Matthew Turnbull and his associates were kind, respectful and professional.
Thank You,
Nancy Higgins
Reply from Matthew Turnbull
August 26th, 2025 07:35 PM
Thank you, Nancy, for sharing your experience. I'm glad to hear that you found my work, and the way my associates and I interact, to be kind, respectful, and professional. It's important to me to meet expectations by delivering reliable service....
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Dave contacted us at all hours of the day and night and it was VERY beneficial! Dave explained the process thoroughly as I am a first time home buyer and it was very reassuring and helpful for me. His knowledge and experience shows and I could...
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Matt always does a great job with communicating with my clients and me. I always recommend Matt!
Reply from Matthew Turnbull
August 26th, 2025 05:28 PM
I'm delighted to hear that you consistently find my communication with you and your clients effective, Donna. Your recommendation means a lot to me and reaffirms my commitment to providing a seamless experience. If there's anything you need...
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Closed early, without any hiccups! client was very well educated and informed during the process and he needed it as he was a first time buyer.
Reply from Robin Fahmie
September 12th, 2025 01:23 AM
Thank you Nadia, I love working with you!
Jennifer is very nice, accessible, and clear.
Reply from Jennifer Glow
August 26th, 2025 02:50 PM
Holly, thank you for taking the time to share your feedback! It was a pleasure assisting you with your purchase. If you ever have any questions or need further assistance, don't hesitate to reach out. I'm always here to help!
Everything went so smoothly!
MIke was professional, knowledgable and great at communicating with us. He answered every question in a way that was understandable and allowed me to make the best decision for my home buying experience. As a first time home buyer, I couldn't...
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Reply from Mike Bitzer
August 27th, 2025 05:32 PM
Thank you, Taylor, for your kind words. I'm delighted to hear that I could help make your first home buying experience smooth and informative. It’s important to me that my communication is clear and helpful, especially when making such an important...
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About
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home buying or refinancing transaction. Howard Hanna Mortgage is licensed in Pennsylvania, Ohio, Michigan, and West Virginia.
Serving clients throughout New York, 1st Priority Mortgage, Inc. is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs."
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS# 101561. Terms and conditions apply. Offer of credit is subject to credit approval. Contact Howard Hanna Mortgage Services for mortgage products and eligibility. For full licensing information, visit www.nmlsconsumeraccess.org.