Howard Hanna Mortgage Services, Cleveland, OH
Cleveland, OH
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home ... Show More
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Timely replies to emails & texts would have alleviated streeful wait times. My husband & I reached out to Heather Sapp & Terri Matt several times. No replies from them told me we were not valued clients & our concerns unimportant. we requested...
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Reply from Heather Sapp
October 25th, 2025 12:02 AM
I'm sorry to hear about the challenges you experienced. I understand that timely communication is crucial and that errors like the confusion between a 15-year and a 30-year loan can cause significant frustration. It's clear I need to focus...
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Elaine is great to work with. Communication and overall experience was very positive. I highly recommend Elaine for all your mortgage needs. Scott
Reply from Elaine Young
October 29th, 2025 04:01 PM
Scott, I appreciate your positive feedback. It’s great to know that you found the communication and overall experience satisfactory. Thank you for the recommendation. If you have any future mortgage needs or questions, please feel free to reach...
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Paula is a problem solver! She goes above and beyond to make even the most complex transactions run smoothly. Her communication is clear, her response time is quick, and she always finds creative solutions when challenges come up.
Reply from Paula Wagner
October 29th, 2025 01:57 PM
I truly appreciate your kind words, Tara. It's gratifying to know that my approach in handling transactions and communication met your expectations. I strive to provide clear, timely responses and innovative solutions to any challenges, so...
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Better communication from Heather and Teri Matt. Difficult getting answers to questions and we requested a 15 year loan. Found out lender required a 30 year loan at a higher interest rate on pre-disclosure. Did not receive any communication...
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Reply from Heather Sapp
October 24th, 2025 04:58 PM
James, I genuinely appreciate your feedback and am sorry to hear about the issues you've encountered. It's clear that communication was not up to the expected standard, and I understand how important timely responses and accurate information...
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Eric and Monica are fantastic to work with. They are excellent at communicating and helping clients understand the process. Can't wait to work with them again.
Reply from Eric Clonch
October 24th, 2025 04:22 PM
Emry - Thank you so much for the kind words! We thoroughly enjoyed supporting you with this purchase mortgage for the homebuyers. They were fantastic to work with, and so were you. Let's partner together again soon. All the best! - Eric (and...
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Forrest does an amazing job with all of his clients, I have and will continue to use Forrest for all of my residential clients.
Reply from Forrest Jewell
October 24th, 2025 07:57 PM
Thank you for the great review Al! You made it very easy to help your buyer. You always represent your buyers well and make our work much easier.
Forrest was great to work with. Every step of the way. He is professional, yet personable, and clearly communicated everything that was needed. The financing aspect of my new home purchase was painless with his assistance.
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Reply from Forrest Jewell
October 24th, 2025 01:56 PM
Thank you for the amazing review, Shawnee. I really appreciate it! I enjoyed working with you, and I am so happy that you enjoyed your experience with us. Congratulations on your new home!!
The team kept the process simple and were available for any and all questions we had.
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John was very helpful and professional! Would recommend him and Howard Hannah to anyone.
Reply from John Pinto
October 24th, 2025 02:34 PM
Mitchell, I'm grateful for your recommendation and positive feedback. It’s wonderful to know that my assistance was helpful and professional for you. If you have any more questions or require further assistance in the future, I'll be here to...
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From start to finish, the team at Howard Hanna made a seemingly daunting process very understandable and alleviated a ton of stress. Everyone was very accessible, professional, and friendly. I will certainly recommend Howard Hanna and the team...
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Reply from Vicki Vento
October 31st, 2025 04:19 PM
Thank you Ryan! It was truly our pleasure! I appreciate the kind words & we are so happy you had a great experience. Best of luck in your new home. We are always here if you need anything.
Vicki
2621–2630 of 16285
About
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home buying or refinancing transaction. Howard Hanna Mortgage is licensed in Pennsylvania, Ohio, Michigan, and West Virginia.
Serving clients throughout New York, 1st Priority Mortgage, Inc. is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs."
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS# 101561. Terms and conditions apply. Offer of credit is subject to credit approval. Contact Howard Hanna Mortgage Services for mortgage products and eligibility. For full licensing information, visit www.nmlsconsumeraccess.org.