Howard Hanna Mortgage Services, Cleveland, OH
Cleveland, OH
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home ... Show More
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Joe went above and beyond for my client's unique circumstances and not only did he navigate through some challenging documentation, we closed on time without a hitch! He is an amazing person to work with, and I reccomend him to all my clients!...
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Reply from Joe Misconin
March 2nd, 2026 05:16 PM
Thank you so much for the kind words! I appreciate you trusting me with your client’s unique situation. It was a team effort and looking forward to many more together!
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We had PREVIOUSLY closed a loan with a DIFFERENT Howard Hanna officer and had a low to marginal experience (poor communication, missing info on documents, wrong closing amount). As such, we were a bit hesitant to try again. Don was the complete...
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Reply from Don O'Dell
March 2nd, 2026 02:19 PM
Thank you for the opportunity to turn your previous experience around. I appreciate your kind words and am thrilled that you have new confidence in us. Please let me know if I can ever assist you and Tom again!
Jennifer makes the entire process easy for us and our clients. She is highly involved with each step and communicates exceptionally well. She has a strong sense of strategy which allows our clients to win in the negotiation process.
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Reply from Jennifer Glow
March 2nd, 2026 02:42 PM
Amy, your trust and partnership means the world to me! It’s important to me that the process feels straightforward and supportive for everyone involved. I'm glad to hear that my approach to communication and strategy is beneficial. If there's...
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No thank you,
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John and Lisa are always quick to respond to my " many " questions !
my Clients feel they are in good hands with John !
Reply from John Pinto
March 2nd, 2026 02:36 PM
Jane, I appreciate your feedback. I'm pleased to know that both you and your clients feel confident with the service Lisa and I provide. Addressing questions promptly is a priority for me, and it’s gratifying to see it reflected positively...
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Exceptional customer service begins with clear, consistent communication. Jennifer prioritizes her clients by responding promptly and providing thoughtful, transparent feedback. She has a unique way of making you feel like you’re her only client....
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Reply from Jennifer Glow
March 1st, 2026 04:42 PM
Sam, I'm grateful for your thoughtful feedback. Ensuring clear communication and individualized attention is key to my approach, and I'm pleased to hear it made a positive impact on you and your client. If there's ever anything more you need,...
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Everyone was very attentive and answered all of our questions. This was our first time buying a home and they made the process easy. The various ways we communicate through email, text and phone calls helped us get answers to questions when...
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Reply from Forrest Jewell
March 2nd, 2026 05:00 PM
Thank you for the great review, Mikayla! You and Cody made our task easy. We wish you the best of luck in your new home!
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My agent Nouie made the entire experience personal and she worked hard to help get me where I needed to be to accomplish my goal. She’s a great agent and a better person.
Reply from Nouie Nodal
March 1st, 2026 10:41 PM
Ted Adkins,
Thank you SO much for taking the time to complete this survey! Thank you for your kind words and I was honored to have been a part in your lending needs and to help meet your goals!
The whole experience was easy to follow and everyone was very helpful.
Reply from Lux Lending Group
March 3rd, 2026 03:35 PM
Eric, it's great to hear that you found the process straightforward and that you received helpful support throughout. I appreciate you taking the time to share your experience. If you have any future needs, don't hesitate to reach out.
Grant provided expert advice in a very professional manner from the beginning of my client's mortgage process. Getting to closing was easy!
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About
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home buying or refinancing transaction. Howard Hanna Mortgage is licensed in Pennsylvania, Ohio, Michigan, and West Virginia.
Serving clients throughout New York, 1st Priority Mortgage, Inc. is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs."
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS# 101561. Terms and conditions apply. Offer of credit is subject to credit approval. Contact Howard Hanna Mortgage Services for mortgage products and eligibility. For full licensing information, visit www.nmlsconsumeraccess.org.