

Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
Wed
24 hours
Thu
24 hours(Open now)
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Reviews from Web
Derek is always great to work with and comes through on every transaction we've had so far. Clients can't stop raving about him!
Reply from Derek Shaw
August 24th, 2026 02:31 PM
Maike, I'm grateful for your kind words and for highlighting the positive feedback from your clients. I'm happy to know that I've been able to consistently support you and your clients through each transaction.
Throughout the entire process, the whole team was amazing and kept things moving smoothly. We highly recommend Highlands Residential Mortgage.
Reply from Jennifer Coppola
August 24th, 2026 01:52 PM
Jennifer, I'm grateful for your kind words and recommendation. It's wonderful to know that the team provided a smooth experience throughout the process. Thank you for choosing Highlands Residential Mortgage.
I had a great experience because I was able to message and have yall message me same day or next day as soon as possible. Great communication and answered and explained any questions I had concerning the process for the loan.
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Reply from Stacy Bridges
August 24th, 2026 01:35 PM
Daniel, I'm happy to hear that the communication and support met your expectations. It's great to know I could assist you with your loan questions efficiently. If you have any more questions or need further assistance, feel free to reach out....
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Tim is absolutely amazing. His experience and knowledge are invaluable, and his ability to pivot when needed sets him apart. He genuinely cares about his clients and will do whatever it takes to get the job done.
Reply from Tim Dion
August 21st, 2026 03:25 PM
Thanks Rebecca. Always love working with you, we make a great team. When you put the customer ahead of all the other narratives, the result is genuine and sincere and that energy is felt throughout the transaction. Who's next.?:)
The quick turnaround this closing required
Reply from Michelee Bartolo
August 21st, 2026 01:11 PM
Jessica, I'm pleased to hear that the quick turnaround for your closing met your needs. Thank you for sharing your experience with me.
Derek helped us thoroughly through every stage of the process and answered all of our many questions very quickly. He was quick on the turnaround for our loan even though we were a little behind where we should have been. He couldn't have made...
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Reply from Derek Shaw
August 24th, 2026 03:07 PM
Alex, I'm thankful for your kind words and pleased to hear that I could assist you through every stage of the process. I'm glad the turnaround was quick and that I could make things easier for you. If you have any more questions, please feel...
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Ashley, Jennifer, Arwen and I'm sure I'm missing a boatload of people that made this home buying experience happen. Great communication and I think they only thing I didn't have to provide was a blood sample, but they made it happen and tolerated...
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Reply from Ashley McKenzie-Sharpe
August 24th, 2026 04:19 PM
Timothy, I'm grateful you took the time to share your positive experience. It's wonderful to hear that you appreciated the communication and professionalism from Jennifer, Arwen, and everyone involved. Thank you for your high recommendation,...
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Excellent communication
Reply from Robert Carter
August 23rd, 2026 07:41 PM
Samantha, I appreciate your feedback on my communication. I'm glad to hear that it was a positive aspect of your experience with me.
My buyers have been very happy with Chris's knowledge regarding financing
Reply from Chris Fratta
August 24th, 2026 07:12 PM
I'm happy to hear that your buyers are satisfied with my knowledge in financing, Colleen. It's important to me that they feel confident and informed throughout the process. If there's anything more I can do to assist, please let me know.
I had all my questions answered quickly & she gave me the guidance I needed in completing the papers I needed to complete the loan . I felt confident I could get through the many steps needed as she supported me in getting information I needed...
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Reply from Michelle Rhodes
August 20th, 2026 04:24 PM
Thank you, Arlene, for your kind words. It was a pleasure to work with you, and I am so happy to hear you felt supported through the process and that I answered your questions quickly. Please reach out for any future mortgage lending needs...
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751–760 of 80793
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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