Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Wed
24 hours(Open now)
Thu
24 hours
Fri
24 hours
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Reviews from Web
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From our initial meeting, which was totally unscheduled, they made us feel comfortable. We shared with them what type of financing we were looking for and they were honest upfront about things they could do for us which exceeded my expectations....
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Reply from Owner
August 7th, 2026 11:21 PM
Eric, I appreciate you sharing your experience. I'm glad that we could make you feel comfortable and exceed your expectations with the financing options. It's important to me to be honest and available throughout the process. If you have any...
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everything went very smoothly
Reply from Philip Price
December 22nd, 2025 05:11 PM
I'm pleased to hear that everything went smoothly for you, Jessica. Ensuring a seamless process is always my goal. If there's anything more I can do for you, feel free to reach out.
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From the intial meeting, they were very accommodating. They listened to our ideas, answered all of our questions honestly and without being pushy, and they were always easily assessible for us to ask anything about the process at all phases....
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Reply from Luke Hamlett
December 18th, 2025 05:03 PM
I truly appreciate hearing about your positive experience from the initial meeting onward. It's important to me to provide honest answers and to be accessible throughout each phase. I'm glad the process felt easy and stress-free for you, and...
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Fast and very easy to communicate.
Reply from Kelsey Acosta
December 18th, 2025 04:48 PM
I appreciate you highlighting the speed and ease of our communication. It's important to me to make the process as smooth as possible for everyone I work with. If there's anything else you need or any questions you have, feel free to reach...
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Ashley McKenzie-Sharpe
Our initial interaction with Ashley was great. She was responsive, kind, and made us feel comfortable moving forward. The additional phone interactions we had early on were also pleasant and professional.However, once our file was handed off...
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Reply from Ashley McKenzie-Sharpe
December 18th, 2025 04:31 PM
Chasity, I appreciate you sharing your experience with me. It's encouraging to know that our initial interactions were positive and that you found the early stages comfortable. However, I'm sorry to hear about the challenges you faced as the...
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Andy is so great at walking us through the options and breaking down complicated concepts for us to understand.
Reply from Andy Dodge
December 18th, 2025 04:07 PM
It's encouraging to know that my approach of explaining options and simplifying complex concepts is resonating with you. Helping you understand every step of the process is a priority, and I'm glad it’s making a difference. If there’s anything...
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Working with Patrick and Alison over the years we've developed a trusting relationship . They are always kind, efficient, and have our best interests in mind.
Reply from Patrick Moore
December 18th, 2025 04:06 PM
It's wonderful to know that over the years we've built a trusting relationship, Cory. I appreciate your recognition of the kind and efficient service provided by Alison and me. Focusing on your best interests is always my priority. If there's...
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Heidi made this experience awesome and easy
Reply from Heidi Fitzgerald-Bailey
December 18th, 2025 03:59 PM
I'm grateful for your feedback, William. It's great to know that I could help make your experience straightforward and enjoyable. If you have any questions or need further assistance in the future, feel free to get in touch with me anytime.
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Trevor made the loan process simple, easy, and incredibly quick. He was responsive, knowledgeable, and kept everything moving smoothly from start to finish. Whether you’re buying or refinancing, I highly recommend using Trevor—he made the entire...
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Reply from Trevor Cobb
December 18th, 2025 03:20 PM
I appreciate your kind words, Courtney. Making the loan process straightforward and efficient is something I aim for with every client. I'm glad to hear that my responsiveness and knowledge made your experience stress-free. If you have any...
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Carolyn was amazing to work with! My clients were clear to close in no time and her communication was excellent every step of the way!
Reply from Carolyn Cole
December 18th, 2025 03:10 PM
It's wonderful to hear that the process went smoothly, Savannah. I'm glad my communication met your expectations and contributed positively to getting your clients clear to close quickly. I'm here to support you whenever you need assistance...
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5011–5020 of 80945
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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