Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Wed
24 hours(Open now)
Thu
24 hours
Fri
24 hours
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Reviews from Web
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Amy was very professional and very knowledgable in every aspect of home loans. We will definitely recommend her in the future!
Reply from Amy Jones
December 22nd, 2025 04:24 PM
I'm grateful for your thoughtful feedback, Rachel. It's rewarding to know that you valued the professionalism and knowledge I brought to the home loan process. Recommendations like yours mean a lot to me. If there's anything else you need or...
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Everyone was very informative and stayed in contact with me of any changes
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Great communication
Reply from Molly Acosta
December 25th, 2025 02:41 PM
Effective communication is key, and I'm pleased to know that it made a positive impact on your experience. Should you need anything else or have any questions in the future, feel free to reach out.
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Ashley McKenzie-Sharpe
Not the service that I usually receive. The past two or three deals havent been great.
Reply from Ashley McKenzie-Sharpe
December 25th, 2025 02:12 PM
I'm sorry to hear that your recent experiences haven't matched what you've come to expect from me. I take your feedback seriously and would appreciate the chance to discuss any specific concerns you might have. Please feel free to reach out...
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Both Geneva and Sabrena kept us informed of everything and always answered and questions we had and in a timely manner. They were great to work with
Reply from Sabrena Hughes
December 25th, 2025 01:59 PM
I appreciate your feedback, Tamara. I'm pleased to know that you felt informed and supported throughout the process, and that Geneva and I could assist you effectively. It was a pleasure to work with you, and if you have any future questions...
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Joe and his team went above and beyond throughout the entire process.
Reply from Joe Boggs
December 23rd, 2025 03:41 AM
That's what we love to hear. I'm so happy for you guys........again
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Communication
Reply from Lisa Burkes
December 25th, 2025 02:07 PM
Thank you for taking a moment to give your feedback. It seems communication was a key part of your experience, and I'm glad to know it stood out to you. If there’s anything you'd like to discuss further or if you have questions down the line,...
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I had such a positive experience with yoir communication throughout the process. It is wonderful to know that your efforts to ensure a seamless and efficient transaction met our expectations.
Reply from Stephanie Kirkman
December 25th, 2025 01:07 PM
I'm glad to hear that the communication throughout the process met your expectations and contributed to a positive experience. Ensuring a seamless transaction is always my aim, and your feedback means a lot to me. Thank you for sharing your...
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Great job
Reply from Jessica Upshaw
December 25th, 2025 02:06 PM
Thank you for your feedback, Robert. I'm pleased to know that you had a positive experience. If there's anything else you need or any questions you might have, feel free to reach out.
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Caden Coots
Great communication and knowledge about any questions I had and I had many. Patient and enthusiastic.
Reply from Caden Coots
December 22nd, 2025 02:47 PM
I'm glad to know that my communication and knowledge made a positive difference for you during the process. Thanks for being a Rockstar from the time we first spoke until closing. Should you ever need further assistance or have more questions...
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4891–4900 of 80940
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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