Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
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24 hours
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24 hours
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Reply from Matt Morrow
December 29th, 2025 04:22 PM
I understand that you may have had concerns or felt uncertain about your experience. If there's anything specific you'd like to discuss or any way I can assist you further, please feel free to reach out to me directly. Your feedback is important,...
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Sabrena and her team are the BEST! She and Geneva went above and beyond and stayed in constant communication throughout the entire process. They were always very kind and gracious. They are Top Notch!
Reply from Sabrena Hughes
December 29th, 2025 08:15 PM
I’m glad to hear that you had such a positive experience working with me and Geneva, Tammara. Keeping open communication and providing kindness throughout the process are key aspects I focus on. If you ever require further assistance or have...
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The customer service was top notch. You could not dream of a better team to work with.
Reply from Sabrena Hughes
December 29th, 2025 06:09 PM
I'm grateful for your kind words about the customer service, Gary. It’s my priority to provide an experience that meets high expectations. If there's anything else I can assist you with, feel free to reach out.
Very helpful and always walked through the process step by step while making it simple to understand and follow
Reply from Jennifer Coppola
December 29th, 2025 07:49 PM
I'm pleased to hear that I could help simplify the process for you, Preston. My goal is to make things as clear and easy as possible. If you have any more questions or need further assistance, please feel free to reach out.
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Trevor went above and beyond for my first time home buyers. I will continue to recommend him to all my buyers.
Reply from Trevor Cobb
December 29th, 2025 07:36 PM
I'm grateful for your trust and support, Betsy. It's rewarding to hear that my efforts made a difference for your first-time home buyers. I'm always here to assist and look forward to working with your future clients. If there's anything more...
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Dwight Millard
Came to meet us on a Sunday to discu our process for purchasing a new home. Kind and friendly communication.
Reply from Dwight Millard
December 29th, 2025 06:09 PM
Thank you for taking the time to share your experience, Diana. It's great to hear that our Sunday meeting was helpful as you navigated the home buying process. Please feel free to reach out if you have any more questions or need further assistance...
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Dwight Millard
Dwight is awesome. ver friendl, knowledgeable and professional. Great guy 👍😁
Reply from Dwight Millard
December 29th, 2025 09:17 PM
Stephen, thank you for your kind words. I'm glad to hear that my approach resonated with you. If you ever have more questions or need assistance in the future, feel free to reach out.
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Amy was very knowledgeable and went the extra mile for me. She answered all of my questions and concerns thoroughly
Reply from Amy Jones
December 24th, 2025 06:13 PM
It's wonderful to know that my knowledge and commitment made a difference for you, Cody. Ensuring all your questions and concerns are addressed is always my goal. Should you have any further inquiries or need assistance in the future, please...
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Chuck was very thorough
Reply from Chuck Coloma
December 29th, 2025 07:28 PM
I appreciate your feedback, Shreyas. It's important to me to be thorough and ensure every detail is addressed. If there's anything else you need or any questions arise, please feel free to reach out. Thank you for your trust in Highlands Residential...
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Ashley McKenzie-Sharpe
Everything was a smooth process until the last week-a lot of confusion over me using my LMA . in the end everything was good😊
Reply from Ashley McKenzie-Sharpe
December 29th, 2025 06:04 PM
I appreciate you sharing your experience, Sherrie. I'm sorry for any confusion during the last week, but I'm glad we were able to resolve it in the end. If there's anything more you'd like to discuss or if you have further questions, please...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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