Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
Sat
24 hours
Sun
24 hours
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Reviews from Web
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Thomas was always available, affable and able to execute He is very knowledgable about all products and provided great recommendations with a thoughtful approach
Reply from Thomas Brown
January 19th, 2026 08:22 PM
Thank you for your kind words, Douglass. It's encouraging to know that my availability and knowledge proved helpful to you. Providing thoughtful recommendations is an important part of my process, and I'm glad it contributed to your experience....
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The were super helpful and quick.
Reply from Amy Jones
January 16th, 2026 05:40 PM
I appreciate your feedback, Eric. I'm glad to hear you found the process helpful and efficient. If you have any further questions or need assistance down the road, feel free to get in touch. Thank you for your review!
Brent did a great job communicating and answering any questions we had. We really liked our portal where we could see the progress of our loan. The speed at which we were able to close was impressive. we requested to close on a specific date...
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Reply from Brent Bourdeau
January 19th, 2026 06:28 PM
I'm glad to hear that the communication and transparency through the portal were beneficial for you, Charles. Keeping you informed and accommodating your timeline is always a priority. Your feedback is truly appreciated, and I’m happy I could...
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We received prompt responses to questions even if they seemed little confusing at times. She helped make the process much easier and simpler.
Reply from Jessica Upshaw
January 19th, 2026 02:40 PM
Matthew, I'm glad to hear that I could make the process easier and provide prompt responses to your questions. It's important to me that everything is clear and straightforward for my clients. If there's anything else you need assistance with,...
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As a Realtor, having a reliable mortgage partner makes all the difference, and Farrah is exactly that. She’s knowledgeable, responsive, and truly cares about making sure clients understand their options. My buyers feel confident and supported...
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Reply from Farrah Pullen
April 2nd, 2026 08:08 PM
Hi Jeanie! Thank you so much for the wonderful review. I am happy to hear that you were pleased with your experience. I enjoy working with you too!
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Very good group of people to work with! Made our fist home buying experience easy and enjoyable!
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Thomas was professional, communicative, highly responsive, and thorough. He worked around the clock as our closing date approached to resolve numerous issues that popped up unexpectedly (outside of his or our control), to ensure we could close...
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Reply from Thomas Brown
January 19th, 2026 05:08 PM
Petra, thank you for sharing your experience. I’m pleased to hear that my approach was helpful, especially as issues arose nearing your closing date. It’s important to me to provide thorough and responsive service to ensure everything goes...
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Jennifer Langhover
Amazing customer service, commuinaction And the process was very easy and stress free
Reply from Jennifer Langhover
January 19th, 2026 09:05 PM
I appreciate your feedback, Charles. I'm glad to hear that you found the customer service and communication to be positive, and that the process was easy and stress-free for you. Should you have any more questions or need assistance down the...
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Jessica Gonzalez
Jessica was so friendly and supportive the entire time! She is very knowledgeable and checked with me to ensure I understood everything throughout the process. Just a wonderful person to work with and I appreciated her so much!
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Reply from Jessica Gonzalez
January 19th, 2026 06:00 PM
Ginger, your kind words about our time working together mean a lot to me. Ensuring you felt informed and supported was my goal throughout the process. If you ever have more questions or need assistance in the future, feel free to reach out.
Great communi ation and patience
Reply from Clint McKeehan
January 15th, 2026 04:28 PM
Thank you, Linda! It was a pleasure to work with you and Bill!
4571–4580 of 80934
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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