Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Sat
24 hours
Sun
24 hours(Open now)
Mon
24 hours
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Working with Derek was a game-changer! He answered all our questions instantly and truly knew his stuff. Unlike other lenders we’ve dealt with in the past, Derek actually looked out for our best interests by walking us through different down...
read more
Reply from Derek Shaw
February 19th, 2026 04:12 PM
It's great to hear about your positive experience, Hiu. I'm glad I could provide the support you needed during the mortgage process, especially with navigating down payment options and achieving an early "clear to close." Quick and clear communication...
read more
Catherine let me step-by-step through the loan process with patience and checked in with me to help me with forms that needed to be completed online. She came to closing on my new home because my realtor was not able to because of a conflicting...
read more
for
Great Communicator! Kept us informed throughout the lending process.
Reply from Clay Payne
February 19th, 2026 03:41 PM
I'm glad to hear that you felt well-informed throughout the lending process. Keeping clear lines of communication is something I prioritize, and I'm pleased it made a difference for you. If there's anything more you'd like to discuss, please...
read more
for
Thanks for the constant communication and making everything easy
Reply from Daniel McCoy
February 19th, 2026 02:53 PM
Esther, I'm grateful for your feedback. I'm pleased to know that the communication and ease of the process met your expectations. If there's anything else I can help with, don't hesitate to reach out.
Patrick and his team were so helpful throughout the entire process. He was very knowledgeable, communicated well, and always answered all our questions. Patrick was very proactive in keeping us informed throughout the process. We would get...
read more
Reply from Patrick Moore
February 19th, 2026 02:48 PM
Thank you for sharing your experience, Sarah. I'm pleased to hear that the communication and updates provided were clear and helpful throughout the process. Making sure you received timely information is a priority for me. It's also great to...
read more
for
linda is so helpfull and her team is amazing!!!
Reply from Linda Mister
February 19th, 2026 02:26 PM
I appreciate your kind words, Jovanny. It's good to know that you found my assistance helpful. Working with a dedicated team makes a big difference, and I'm glad that you had a positive experience with us. If there's anything else I can assist...
read more
for
Our experience with the mortgage team was truly phenomenal. From start to finish, they were responsive, knowledgeable, and incredibly patient. Every question we had was answered clearly and promptly, and we always felt informed and supported...
read more
Reply from Lisa Burkes
February 19th, 2026 02:24 PM
I'm really pleased to know that your experience was positive, Melissa. I'm committed to providing clear and timely communication, and I'm glad that you felt informed and supported throughout the mortgage process. It's great to hear that everything...
read more
for
Loved thr the communication through the process!
Reply from Carolyn Cole
February 19th, 2026 02:10 PM
It's great to know that the communication throughout the process stood out to you, Kaelin. Ensuring clear and effective communication is something I prioritize, and I'm glad it made a difference for you. If you have any additional questions...
read more
for
From the beginning of the process to the closing, Carolyn makes it easy.
Reply from Carolyn Cole
February 19th, 2026 02:03 PM
I'm grateful for your kind words, Nathan. It's important to me that the process is straightforward and stress-free for you. If you have any further questions or need additional support at Highlands Residential Mortgage, Ltd., feel free to reach...
read more
for
Rob was always readily available to speak when I had questions. Whether it was late at night on the weekdays or on the weekends. With it being our first home purchase we has so many questions and Rob did a great job of answering and explaining...
read more
Reply from Rob Rothrock
February 19th, 2026 01:56 PM
It's great to hear that I could assist you effectively during your first home purchase, Matthew. Making myself available to answer your questions was important to ensure the process was as seamless as possible for you. If there's anything more...
read more
4151–4160 of 80914
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
