Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Fri
24 hours
Sat
24 hours
Sun
24 hours(Open now)
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Reviews from Web
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We are first time home buyers. Vickie made it possible, any questions she was there any issues she was there.
Reply from Vickie Wyatt
February 23rd, 2026 06:12 PM
I'm glad to hear you felt supported throughout your first home buying experience, David. Your journey is important to me, and I'm pleased I could assist with your questions and any issues that came up. If you ever have more questions or need...
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Jim Lasota
Jim was attentive, quick to respond and answered all of our questions in a timely fashion. He made what can be a stressfull process super easy and pleasant!
Great service!
Reply from Patrick Moore
February 23rd, 2026 09:18 PM
I appreciate your kind words, Gary. I'm glad to know you were satisfied with the service provided. If you ever have more questions or need further assistance, feel free to reach out to me.
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Ashley McKenzie-Sharpe
Her and her team were very informative and professional during the whole process
Reply from Ashley McKenzie-Sharpe
February 23rd, 2026 05:56 PM
Thank you for your feedback, Jerico. I'm pleased to know that you found the process informative and professional. My team and I aim to provide the best support possible, and if there's anything further I can assist you with, please feel free...
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As first-time home buyers, we were nervous going into the process, but Lauren and her team made everything feel smooth and manageable. Communication was clear, timelines were met, and we always felt supported. The whole experience was seamless...
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Reply from Lauren Stamper | The Tish Ashley Te...
February 23rd, 2026 02:35 PM
I'm grateful for your kind words, Lindsey. Ensuring a smooth and supportive process for first-time homebuyers is something I take to heart. I'm glad the communication and timelines met your expectations, making your experience seamless. Should...
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Good communication.
Reply from Steve Calabrese
February 23rd, 2026 05:43 PM
I'm glad you found the communication to be effective, Ricky. Ensuring clear and open communication is always a priority for me. If there's anything more I can do for you, please don't hesitate to let me know.
He helped me through buying one house, selling another and refinancing at a better rate by explaining what I would be going through and the time frame each task needed to be completed in, answered my questions quickly and in a way that I would...
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Reply from Ric Harter
February 20th, 2026 07:07 PM
I'm truly appreciative of your feedback, Charles. Navigating the buying, selling, and refinancing process can be intricate, so I'm glad to hear that my explanations and responsiveness were helpful to you. Making sure you felt supported, especially...
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Dwight Millard
Everyone responds quickly and everyone is really easy to work with
Everything was Easy going and smooth thats what I appreciated about it all
Reply from Jennifer Coppola
February 20th, 2026 03:23 PM
It's great to know that you found the process easy and smooth, Luke. Making sure things go seamlessly is always my goal, and I'm grateful for your feedback. If you ever have more questions or need assistance in the future, feel free to contact...
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Melissa is fantastic to work with! She's very professional, very knowledgeable and keeps you and your client informed throughout the home buying processs. I always appreciate the hard work she puts in to get my clients to the closing table....
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Reply from Melissa Luman Phillips
February 20th, 2026 02:46 PM
It's great to hear such positive feedback about your experience, Heather. Keeping both clients and their representatives informed is something I prioritize, along with ensuring the process runs smoothly. I'm glad to know you appreciate the...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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