Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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24 hours
Sat
24 hours
Sun
24 hours(Open now)
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Reviews from Web
Craig is awesome!! He was there every step of the way, communication was great he explained everything with great detail, he made sure that the entire process ran smoothly. As a first time home buyer Craig gave me that reassurance I needed...
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Reply from Craig B. Nichols
February 27th, 2026 04:12 PM
It's great to hear that you felt reassured and well-supported throughout your first home-buying journey, Randie. I'm glad I could help make the process smooth and ensure you understood all the details and logistics. Your words mean a lot, and...
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Closing worked perfect. I was involved in another transaction closing where I needed theseEverything was done on time.
Reply from Rebecca Houck
February 27th, 2026 12:36 PM
Thank you George. Always a pleasure to work with you.
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Trevor was optimistic from the start and never gave up. His tenacity and willingness to perservere should serve as a model for others in the industry.
Reply from Trevor Cobb
March 2nd, 2026 07:36 PM
I'm grateful for your words, Daniel. It's important to me to maintain a positive approach and persistence in finding solutions, so I'm pleased that these aspects stood out to you. Thank you for recognizing my efforts, and if there's anything...
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Johnny's communication through the whole process was above and beyond. Made our close happen fast!
Reply from Johnny Hinchey
March 2nd, 2026 08:07 PM
I'm pleased to hear that my communication helped facilitate a fast closing for you, Jeffrey. Keeping you informed throughout the process is something I prioritize. If there's anything else I can do for you in the future, just let me know.
Erin goes above and beyond for my clients. She puts their needs first. She is an exert on handling issues when they arise, finding solutions quickly and delivering on time. I have worked with Erin and her team for over 25 years and She is one...
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Reply from Erin Merryman
February 27th, 2026 03:11 PM
Tami, thank you for your generous feedback. I'm glad to know that my approach to prioritizing client needs and resolving issues quickly has been valuable for you. Having worked together for over 25 years is truly meaningful, and your acknowledgment...
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Working with Amy was such an amazing experience! She made everything smooth and stress-free from start to finish. Having one of my lifelong friends guide us through this process made it even more special and we are so thankful for her!
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Reply from Amy Jones
February 27th, 2026 02:14 PM
I appreciate your kind words. It's truly gratifying to know that you had a smooth and stress-free experience during the process. Being able to guide lifelong friends like you makes my work all the more meaningful. Thank you for sharing your...
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Excellent communication. Every time we submitted documents, we were immediately notified that they were being processed. Once they were completed, we were informed of which step in the overall lending process we were in via text and email....
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Reply from Melissa Luman Phillips
March 2nd, 2026 03:12 PM
Nathaneil, I'm glad to hear that the communication during your lending process provided you with peace of mind. Keeping clients informed every step of the way is a priority for me, and it's rewarding to know that this approach worked well for...
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Daniel is a true professional! His communication and service with customer and RE agent were first class. Look forward to the next transaction I am able to do with Daniel McCoy. Thanks!
Reply from Daniel McCoy
March 2nd, 2026 02:20 PM
Thank you, Michael, for your kind words. I'm pleased to know that my communication and service met your expectations. It's great to hear you're looking forward to future transactions, and I'll be more than happy to assist when the time comes....
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Desi went above and beyond to help with the entire experience, answering every question asap and keeping us continuously up-to-date. Great experience all around!
Reply from Desi Goodwin
March 2nd, 2026 04:36 PM
I'm glad to know that you had such a positive experience, Felix. Keeping things moving smoothly and providing timely updates are priorities for me, so it's rewarding to hear that approach worked well for you. If there's ever more I can do to...
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Vicky and the whole team did a great job, thank you all.
Keith dickman, Jerold
Reply from Vickie Wyatt
March 2nd, 2026 04:42 PM
Thank you, Jerold, for your feedback. I'm glad to hear that the team and I could provide a positive experience for you. If you have any questions or need further assistance in the future, feel free to get in touch.
4001–4010 of 80907
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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