Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Fri
24 hours
Sat
24 hours(Open now)
Sun
24 hours
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Reviews from Web
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Luke is easy to work with, and he typically communicates with me before I even need an update.
Reply from Luke Hamlett
March 20th, 2026 03:02 PM
I'm pleased to hear that my proactive communication has been helpful for you, Rebecca. Staying ahead with updates is important to ensure a smooth process, and I'm glad to know it's making a difference. If there's anything more you need or further...
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Deanna is my go to lender because she communicates well and gets my clients to the closing table..
Reply from Deanna Galloway
March 20th, 2026 02:21 PM
It's great to hear that I'm your go-to lender, Tammy. Effective communication and ensuring your clients reach the closing table are top priorities for me. If there's anything else I can assist with, please feel free to contact me anytime.
Jennifer and her team are wonderful. They all were quick, communicative, and made the process so easy and streamlined. Thank you!
Reply from Jennifer Coppola
March 20th, 2026 02:04 PM
I appreciate your kind words, Georgia. I'm pleased to know that you found the process easy and efficient. It was a pleasure working with you. If there’s anything more I can assist you with, please feel free to reach out.
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Great communication and made sure we understood every step of the process!
Reply from Vicki Estes
March 20th, 2026 01:51 PM
Ensuring clear communication throughout the process is a key priority for me, Taylor. I'm pleased that you felt supported and informed every step of the way. If you have any more questions or need further assistance, please feel free to reach...
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the entire Team Kelsey - was amazing!
always communicating and following up. Eventhough this was a small mortgage loan amount.
Reply from Kelsey Acosta
March 20th, 2026 01:48 PM
Jose, I'm glad to know that the communication and follow-up met your expectations, even for a smaller mortgage loan. Ensuring that every client feels supported is important to me. If there's anything else you need in the future, please feel...
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Deon kept an eye on the market and when the time was right, we discussed and pulled the trigger to lock in my rate. This refi is a substantial savings for me, and I appreciate her efforts to ensure I was able to do this in a timely manner
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Reply from Deon Kapetan
March 17th, 2026 04:54 PM
Linda, I'm pleased to hear that the refinancing process resulted in substantial savings for you. Keeping an eye on the market is crucial, and I'm glad we could time it right to lock in your rate. Thank you for trusting me to assist with this...
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Michelle was very plesant to work with and I would highly recommend her to anyone looking for a lender. She responded back very quickly each time I reached out, no matter what time it was and always made sure I understood what we were discussing....
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Reply from Michelle Tennyson
March 20th, 2026 01:24 PM
It's great to hear you had such a positive experience, Tachsha. I'm glad I could assist you promptly and ensure everything was clear during your first home-buying journey. If you have any further questions or need assistance in the future,...
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I've been working with Cynthia for many years. Her bubbly attitude is catching and it's so fun working with her. She also knows her business and she's always my first call when I have questions about loans and lending. I always enjoy working...
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Reply from Cynthia Eason
March 20th, 2026 01:15 PM
Jessica, thank you for sharing your experience. It's great to know that my approach has been helpful and enjoyable for you over the years. I'm grateful for your trust and confidence in my abilities, and I'm always here to assist with any lending...
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Lisa talked to my clients about a variety of options to get to their end goal There were a few hiccups along the way with property issues but Lisa stayed the course and helped them get to the closing table on time!
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Reply from Lisa Burkes
March 20th, 2026 12:57 PM
I'm glad to hear everything ultimately worked out for your clients, Andria. Navigating through property challenges can be tricky, but I'm committed to ensuring a successful closing. Should your clients have any more questions or need further...
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Ease of use and very professional. I've worked with Stacy and her team in the past, and they are top notch!
Reply from Stacy Bridges
March 20th, 2026 12:47 PM
Thank you for taking the time to share your feedback, Timothy. It's great to hear that you found the process easy and professional. It has been a pleasure working with you in the past, and I'm glad to know that our efforts have met your expectations....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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