Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours(Open now)
Sat
24 hours
Sun
24 hours
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Reviews from Web
Deanna took exceptional care of my client. She was quick to respond, extremely knowledgeable and offered great advice, when asked. A true expert in her field.
Reply from Deanna Galloway
March 23rd, 2026 12:53 PM
I appreciate your kind words, Vicki. Taking care of your client and providing timely responses is very important to me. I'm glad to hear you found the advice and expertise valuable. If there's ever more I can do to assist you or your clients,...
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Stacey Hendrix-Gross
Stacey and team are always proactive with communication, and extremely responsive to the needs and questions of clients. It is a great relief to know that I don't have to worry one bit when she and her team are working with my buyer clients....
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Reply from Stacey Hendrix-Gross
March 23rd, 2026 02:07 PM
I'm glad to hear that you find the communication and responsiveness helpful, Graeme. Knowing that you feel assured when I'm working with your buyers is important to me. If there's ever anything more I can do to support you or your clients,...
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Deanna was prompt with communication and very professional. Easy to work with!
Reply from Deanna Galloway
March 23rd, 2026 05:17 PM
Thank you for sharing your thoughts, Angela. I'm glad to hear that you found communication prompt and our work together professional. Making things easy for my clients is something I strive for. If there’s anything more you need, please feel...
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Communication and understanding
Reply from Zach Kent
October 8th, 2026 09:21 PM
I appreciate your feedback, Brian. Ensuring clear communication and understanding is important to me. If there's anything more I can do for you, feel free to let me know.
Working with Matthew was a pleasure. He was extremely knowledgeable and treated us like friends more than a transaction. We felt as though he genuinely had our best interest at heart. Recommending him to family and friends will come easily....
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Reply from Matthew Holland
March 19th, 2026 10:27 PM
Thank you so much for the awesome review, Elizabeth. It means a lot to know that you felt valued and well-informed throughout the process. I really appreciate you recommending me to your family and friends and look forward to the opportunity...
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Sean Cramer and the rest of the Highlands team have excellent communication processes and informed me what they needed in documentation every step of the way. If I had questions, they answered quickly.I am self employed so my mortgage application...
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Reply from Sean Cramer
March 23rd, 2026 02:39 PM
Thank you for your thoughtful review, Tawnya. I understand that navigating the mortgage process as a self-employed individual can be challenging, and I'm glad that our communication and detailed approach made it easier for you. If any more...
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Deanna was fabulous. Keep us on track throughout the process.
Reply from Deanna Galloway
March 23rd, 2026 06:49 PM
It's great to know you felt supported throughout the process, Jerry. Keeping things on track is something I prioritize to ensure everything goes smoothly. If you need any further assistance or have questions down the road, I'm always here to...
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Cynthia was amazing from start to finish! Her expertise was helpful and comforting through the whole process. Not being familiar with the whole process she would answer any questions we had. We are very grateful to have such a caring lender...
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Reply from Cynthia Eason
March 23rd, 2026 08:07 PM
Jaclyn, I'm very pleased to hear that you felt supported and well-informed throughout the process. It's important to me to ensure my clients feel confident, especially when they're navigating unfamiliar territory. Your kind words are genuinely...
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David Hill was the best to work with when it came to my home loan. I did not use a realtor and things got a little complicated but if David didn't know the answer to the question he went way beyond expectations to get the issue solved in a...
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Working with Jennifer!
Reply from Jennifer Coppola
March 23rd, 2026 06:38 PM
I'm grateful for your feedback, Marilyn. It was a pleasure working with you, and I'm delighted you had a positive experience. If you have any questions or need assistance in the future, please feel free to reach out.
3621–3630 of 80900
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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