Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
Sat
24 hours
Sun
24 hours
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Reviews from Web
Rebecca and he team went abo e and beyond on a tight schedule. Rebecca is extremely knowledgeable and a pleasure to work with.
Reply from Rebecca Houck
April 20th, 2026 12:49 PM
Julie,
I am happy for you in this purchase and considered it a privilege to work with you on your mortgage. Thank you for the kind words, as they mean a lot to me, as my goal is to always be helpful to the people I am blessed to work with.
Extremely professional and helpful.
Reply from Clint McKeehan
April 20th, 2026 02:21 PM
Thank you, Trevor. I was a pleasure working with you! I really appreciate your business and hope you and your family enjoy the new home.
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worked with Vicki twice now. Everything went well.
Reply from Vicki Estes
April 23rd, 2026 05:40 PM
Thank you for your feedback, Robert. I'm pleased to hear that both experiences with me went well. If there's anything else I can assist you with in the future, please let me know.
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Derek was incredible theough through the entire process! He made every step easy to understand, answered all my questions, and was so informative and communicative during the entire process!
Reply from Derek Shaw
April 23rd, 2026 07:18 PM
Thank you, Lauren, for your kind words. I'm pleased to hear that you found the process easy to understand and felt well-informed throughout. Your feedback is truly valued, and I'm glad I could assist you every step of the way.
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The process was easy. Daniel and team were friendly and professional
Reply from Daniel McCoy
April 23rd, 2026 05:48 PM
I'm glad to hear that you found the process easy, Henry. It's great to know that you experienced a friendly and professional service from my team and me. Thank you for your kind words!
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He walked me through everything to help me understand better
Reply from Trevor Cobb
April 23rd, 2026 01:04 PM
I'm grateful for your kind words, Kaden. It's important to me that you feel informed and confident throughout the process. If you have any more questions or need further assistance, I'm here to help.
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went through fast
Reply from Lisa Burkes
April 23rd, 2026 06:32 PM
Sharon, I'm pleased to hear that the process went quickly for you. If you have any more feedback or need further assistance, please feel free to reach out.
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Ashley McKenzie-Sharpe
numbers changes (agreed upon lender credit and total loan amount) were made late in the process without any upfront communication. I had to find the difference on my own, and reach out for an explainaction. I completely understand that this...
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Reply from Ashley McKenzie-Sharpe
April 23rd, 2026 02:28 PM
Courtney, I appreciate you sharing your experience, and I'm sorry to hear about the stress caused by the late changes in your loan details. I understand how important proactive communication is, and I'll make sure to address this issue for...
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Joe and his team are the best lenders that I've had the pleasure to work with. He goes above and beyond to explain all the options, make recommendations, and to lock a rate before it goes up. My wife and I greatly appreciate the support, and...
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Reply from Joe Boggs
April 20th, 2026 12:12 PM
I can't thank you enough Tyler for allowing me to be a part of your first investment property purchase. It's been a great pleasure getting to know your family and I look forward to working together again on the next one as you build your investment...
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Over the top communication and customer service
Reply from Sabrena Hughes
April 23rd, 2026 05:41 PM
Thank you, Caitlin, for highlighting the communication and customer service. I'm happy to know that you had a positive experience. If there's anything else you need, please let me know.
3031–3040 of 80869
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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