

Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
24 hours
Fri
24 hours
Sat
24 hours
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Consistent communication and clear explanations of what was going on throughout the process.
Reply from Steve Calabrese
May 18th, 2026 03:34 PM
I'm happy to hear that the consistent communication and clear explanations were helpful for you, Lukas. If there's anything more you need or any questions arise, feel free to reach out.
Sean and the team were very friendly, professional, and clear about the entire mortgage process and what was needed before closing.
Reply from Sean Cramer
May 18th, 2026 02:55 PM
I'm grateful for your kind words, Patrick. It's appreciated to know that you found the team and me friendly and professional throughout the mortgage process. If you have any questions or need further assistance, please feel free to reach out....
read more
Chris is very responsive and great to work with.
Reply from Chris Fratta
May 15th, 2026 02:36 PM
Thanks, Heather! Working with true professionals like yourself, makes my job easier!
Brandi was always a quick phone call away, and very helpful through the process. As a realtor, I strongly recommend her.
Reply from Brandi Langford
May 18th, 2026 02:29 PM
Whitney, I'm pleased to hear that you found my support helpful and that I was accessible throughout the process. Your recommendation means a lot to me, especially coming from a fellow real estate professional. Thank you for your trust and support....
read more
Chris was very responsive each time we called him no matter the hour of day he made himself available to answer questions or explain a process He's very knowledgeable about his profession and made us feel confident and at ease
read more
Reply from Chris Fratta
May 15th, 2026 01:17 PM
Alex, thank you. You and Kathy were the perfect clients and a joy to work with. Enjoy your new home and please do not hesitate to reach out with any future questions. :)
Stacy was so knowledgeable from the start. She was patient with me and my husband as new home buyers. She gave us all the information and told what what to look for. Stacy definitely went above and beyond to make sure we got everything we needed...
read more
Reply from Stacy Bridges
May 18th, 2026 12:59 PM
Katie, I'm grateful for your kind words about my knowledge and patience. It's appreciated to know that I could help make your home buying experience simpler and provide you with the information you needed. If there's anything else I can assist...
read more
Working with Michelee was an outstanding experience. She was professional, knowledgeable, responsive, and genuinely cared about making the loan process smooth and stress-free . Michelee explained everything clearly, kept me informed every step...
read more
Reply from Michelee Bartolo
May 15th, 2026 12:56 PM
Lauren, I appreciate your kind words and am so glad to hear that you had a good experience. It's important to me that the loan process is as smooth as possible, and I'm pleased to know that you felt informed and supported throughout. Thank...
read more
Zach is an expert in his field. His level of knowledge and communication makes every transaction smooth. I appreicate Zach's work and he is a vital part of our team
Reply from Zach Appleby
May 18th, 2026 12:22 PM
Mandy, I'm grateful for your kind words and appreciation. It's appreciated to know that my knowledge and communication have contributed to smooth transactions for your team. Thank you for considering me a vital part of your success.
David answered all my questions as a first time home buyer and was very clear and transparent on the entire process
Reply from David Krause
May 15th, 2026 03:00 PM
Cara, I'm glad to know that I could help make the home buying process clear and transparent for you. Answering your questions as a first-time homebuyer was my pleasure. Thank you for sharing your experience! Many blessings in your new home!...
read more
Heidi was easy to talk to and had the answers to all my questions. she was awesome !
Reply from Heidi Fitzgerald-Bailey
May 18th, 2026 04:16 PM
Penny, I'm glad to hear that you found it easy to talk to me and that I could answer all your questions. Your kind words are appreciated, and I'm here if you need anything else.
2571–2580 of 80840
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
![]()