Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
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24 hours
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Reviews from Web
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Bryan always made himself available and made me feel like I had someone to lean on
Reply from Bryan Rankin
June 10th, 2026 02:46 PM
Thank you for sharing your experience, Michael. I'm glad I could be there for you and provide support throughout the process. Your trust in me at Highlands Residential Mortgage, Ltd. means a lot.
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⭐⭐⭐⭐⭐My family and I recently closed on our home using a VA loan, and I can't say enough good things about David and Aaron. From the very beginning, they treated us with respect, patience, and professionalism.As buyers navigating the VA loan...
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Reply from David Couch
June 10th, 2026 01:11 PM
Juan, I'm truly grateful for your kind words and detailed feedback. It's wonderful to hear that my collaboration with Aaron made a positive impact on your home buying journey, especially navigating the VA loan process. I'm pleased that our...
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The communication was great. Truly Felt like the whole process was pretty much handled for us, we just had to sign.
Reply from Jessica Upshaw
June 10th, 2026 02:39 PM
Alli, I'm glad to hear that the communication met your expectations and that the process felt seamless for you. Thank you for sharing your experience!
my Realtor snd his assistant stay on top of explaining everything to me , kept me updated , always informing me of changes and definitely always explaining the housing process to me always keeping me in the loop. They were the first.
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Reply from Colton Jackson
June 10th, 2026 03:22 PM
It's nice to hear that you felt well-informed and updated throughout the housing process, Sandra. I'm glad that my team and I could keep you in the loop and support you every step of the way. Your feedback is greatly appreciated, and I’m here...
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Vicki was knowledgeable and very helpful.
Reply from Vicki Estes
June 10th, 2026 03:14 PM
Melanie, I appreciate your kind words. I'm glad to hear you found my knowledge and assistance helpful. If you need any more support, please feel free to reach out.
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Jennifer Langhover
Jennifer made a house buying process very informative and in a timely fashion for my client . She responds as quick as she can and gave her ideas and info any time she had questions! Great experience.
Reply from Jennifer Langhover
June 9th, 2026 06:33 PM
Stephanie, I'm pleased to hear that you and your client had a great experience with the house buying process. I strive to provide timely and informative support, and I'm glad my quick responses and insights were helpful. If there's anything...
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Linda was knowledgeable, responsive, and easy to work with. She kept me informed throughout the entire process and made everything go smoothly. Great customer service and a great overall experience.
Reply from Linda Mister
June 9th, 2026 06:08 PM
Badreldeen, thank you for your kind words. I'm pleased to hear that you found me knowledgeable and responsive, and that the process went smoothly for you. Your positive experience with my customer service is greatly appreciated.
I did not have any communication from Lauren or the team other than the automated loan updates. My clients however were very disappointed with the lack of communication and finding out 6 days prior to closing that they were going to have to...
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Reply from Lauren Stamper | The Tish Ashley Te...
June 9th, 2026 05:41 PM
Cindy, I appreciate your feedback and I'm sorry to hear about the communication issues you and your clients experienced. I understand how important timely updates are, especially regarding financial matters. Please reach out to me directly...
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Daniel is very professional, he kindly answered any and all question we had, going out of his way to explain in details further if need be!
Reply from Daniel McCoy
June 9th, 2026 04:49 PM
I'm glad you found my explanations helpful, Graysin. I always strive to provide detailed answers to ensure everything is clear. Thank you for your feedback!
timely communication was very much appreciated. The team also worked very diligently to do things on time which was important as well.
Reply from Robert Carter
June 9th, 2026 03:48 PM
Nicole, I appreciate your feedback. I'm glad to hear that my communication and the team's timely efforts were valuable to you. Thank you for taking the time to share your experience with us.
2111–2120 of 80828
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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