Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
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24 hours
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24 hours(Open now)
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Reviews from Web
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Competence, communication and problem solving.
Reply from Linda Mister
June 9th, 2026 02:45 PM
Gene, I appreciate your feedback on my competence, communication, and problem-solving skills. It's great to know that these aspects stood out during your experience with me. If there's anything else you need, feel free to reach out.
David was very patient with us helping us through the process., considering he is getting used to a new company.
Reply from David Sherman
July 9th, 2026 01:08 PM
I'm pleased to hear that you found my patience helpful, Nancy. Transitioning to a new company can be challenging, and I'm grateful for your understanding and support throughout the process.
Carolyn was absolutely the best and sweetest person. She was very communicative and whenever I had a question she would know the answer right away or would make sure to get that answer for me. the amount of work she put in really showed and...
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Reply from Carolyn Knigge
June 9th, 2026 01:04 PM
Shayla, I appreciate your kind words and am so glad to hear that you had a smooth experience. Communication is something I prioritize, and it’s wonderful to know that it made a positive impact on your journey. If you have any more questions...
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You guys took care of me very well. Anytime I needed something you took care of it couldn't ask for a better place to go to.
Reply from Stefen Brooks
June 8th, 2026 02:29 PM
Thank you Richard! It was a pleasure being able to help you!
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Steve was extremely helpful and understanding throughout the process. He was always quick to respond to any questions.
Reply from Steve Stas
June 9th, 2026 12:36 PM
Garrett, I'm thankful for your kind words. It's great to know that I could be helpful and responsive during the process. If you have any more questions or need further assistance, please don't hesitate to reach out.
I felt both title company and finance team could coyld have worked bwtter to communicate details of closing.
Reply from David Sherman
July 9th, 2026 01:08 PM
Thank you for your feedback, Rachel. I’m sorry to hear about the communication issues you experienced. Please reach out to me directly so we can address any remaining concerns and ensure a smoother process in the future.
Steve was recommended to us, and he was fantastic Very knowledgeable & willing to answer any questions we had
Reply from Steve Calabrese
June 9th, 2026 01:58 PM
I'm glad to hear that the recommendation led you to a positive experience, Ashlee. It's good to know that my knowledge and willingness to answer your questions made a difference for you. If there's anything more I can assist with, feel free...
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Buying a new home is stressful. Kevin and his team walked me through the process and responded to every call, email and text to help me get to closing. They were responsive, knowledgeable, and kind.
Reply from Kevin Barbee
June 9th, 2026 06:08 PM
I'm glad to hear that my team and I could help make the home buying process smoother for you, Tracy. It's great to know that our responsiveness and knowledge were helpful during this time. If you have any future questions or needs, please feel...
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Marietta is an exent communicator. We were never unaware of where we were in the process. She made it seem like we were talking with a friend.
Reply from Marietta Williams
June 8th, 2026 08:07 PM
Karen, thanks so much for your positive feedback! You also made the process so easy by your quick turnaround time and attention to details! Look forward to catching up for lunch!! Marietta
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Ashley McKenzie-Sharpe
We would like to thank Ashley and her team for their swiftness and having great communication. They lead us every step of the way, and as first time home buyers there's nothing more we could've asked for.
Reply from Ashley McKenzie-Sharpe
June 9th, 2026 06:42 PM
Alayshia, I appreciate your kind words and am grateful that you found my team's communication and guidance helpful throughout your homebuying journey. It's great to know that we were able to meet your needs as first-time homebuyers. Thank you...
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2121–2130 of 80828
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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