Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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24 hours
Fri
24 hours(Open now)
Sat
24 hours
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Reviews from Web
Always a quick response to questions and really worked to support us.
Reply from David Sherman
July 20th, 2026 07:03 PM
Thank you so much for the kind review, you and David were a pleasure to work with. You guys take care!
Kristen Walther-Merkins saved a deal for my buyer clients about nine (9) days before closing, stepping in after another lender failed to secure final approval for my clients. No hiccups or surprises, just a clean close. The seller's agent put...
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Reply from Owner
July 22nd, 2026 07:51 PM
Taylor I welcome any opportunity and so glad that I was able to work with your buyers. It was such a pleasure and grateful I had a solution for them to buy their first home in Wylie, Texas. Anytime you need me I'm here. Let's do it again -...
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I'm a real estate agent, and Kristen saved the deal, in limited time before closing, for one of my buyer clients. She was wonderful to work with, and even the seller's agent commented on how great Kristen was.
Reply from Kristen Walther-Merkins
July 23rd, 2026 05:11 PM
I'm grateful for your kind words, Taylor. It's wonderful to know that I could help save the deal for your client and make the process smooth. If there's anything else I can assist with in the future, please don't hesitate to reach out.
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I have known Carrie for years and this is the first opportunity I have had to bring her a buyer. She did a great job with fantastic clients! Communications from her and her team were excellent, and we were able to fund prior to Closing, which...
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Reply from Carrie Nash
July 23rd, 2026 04:44 PM
Brett, I appreciate your trust in bringing your buyer to me. I'm pleased to hear that the communication from my team and I met your expectations and that the process went smoothly for everyone involved. If you ever need assistance again, please...
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Refinancing can be overwhelming, but Brent Bourdeau at Highlands Residential Mortgage made it an absolute breeze. Having trusted Brent with our last three residential mortgages on three different properties, we can confidently say his service...
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Reply from Brent Bourdeau
July 23rd, 2026 04:01 PM
Benjamin, I'm grateful for your wonderful feedback. It's great to know that my efforts in making the refinancing process smooth and stress-free have consistently met your expectations. I truly value the trust you've placed in me for your mortgages,...
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nothing comes to mind
Reply from Skip O’Neal
July 23rd, 2026 03:37 PM
Thank you, Michael. If there's anything specific you'd like to discuss or if any questions arise later, please feel free to reach out.
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Molly is always a pleasure to work with. This was my 3rd loan with her and if there's a 4th, I'll be calling her. She goes above and beyond to help .
Reply from Molly Acosta
July 23rd, 2026 03:37 PM
Mark, I truly appreciate your kind words and am pleased to hear that you found working with me a pleasure. It's wonderful to know you've trusted me with your loans multiple times and that you'd consider reaching out for a fourth. If there's...
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Throughout this entire process Maria and her team made the journey so much more pleasant and easy to understand. The constant and precise communication about everything that was going on and reassurance made this entire process much more enjoyable....
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Reply from Maria Barraza
July 20th, 2026 03:39 PM
Thank you so much for your kind words! It was a true pleasure to help you and your family with the financing of your beautiful home. Congratulations once again on your new home, and please don't hesitate to contact me if I can help you in the...
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I found the her communication clear and timely always available to answer any questions
Reply from Jessica Upshaw
July 23rd, 2026 03:23 PM
Lisa, thank you for highlighting my clear and timely communication. I'm pleased to know that I was able to assist you with your questions. Your feedback is greatly appreciated.
The loan application process is very smooth. It takes only a few days from application to approval and closing.
Reply from Kristen Walther-Merkins
July 23rd, 2026 02:53 PM
I'm happy to hear that the loan application process was smooth and efficient, Bowen. If you have any more questions or need further assistance, please feel free to reach out.
1281–1290 of 80797
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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