

Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Thu
24 hours
Fri
24 hours(Open now)
Sat
24 hours
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Reviews from Web
Stefen was very patient with me. I'm methodical and when Stefan first presented a method of down paymen, the home equity loan, I read in full the terms and agreements of just using the E signature which was about 20 pages of legal speak, I...
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Reply from Stefen Brooks
July 27th, 2026 02:54 PM
Thank you Richard! It was a pleasure being be able to help you all!
Goes out of her way on every step keepnyou imformed of what is next to expect when working to towa closing it so relaxing and easy process.
Reply from Sabrena Hughes
July 29th, 2026 01:47 PM
Karen, I'm glad I could make the process smooth and keep you informed at every step. It's nice to know that you felt relaxed and at ease throughout. Thank you for your kind words!
No. Will never use highland mortgage again. Terrible experience from start to finish. Was rude and unprofessional. Made multiple mistakes that had to be corrected over and over. Tried to bait and switch our interest rate at the last minute,...
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Reply from Ashley McKenzie-Sharpe
July 29th, 2026 08:36 PM
Todd, I'm sorry to hear about your experience. I take your feedback seriously and want to address your concerns. Please reach out to me directly so we can discuss this further and work towards a resolution.
Fast, friendly , efficient,noligable responses & closed earlier than expected!!
Reply from Jennifer Langhover
July 29th, 2026 05:43 PM
Timothy, I appreciate your feedback and I'm glad to hear that you found the process fast and efficient. It's great to know we could close earlier than expected for you!
Stacy is great!
Reply from Jessica Upshaw
July 29th, 2026 04:30 PM
Jeramey, I appreciate your kind words about Stacy. It's wonderful to hear that you had a positive experience!
Trey makes my clients feel well take care of! He explains everything where new buyer's understand. He literally takes the anxiety away. He is great with people! Trey is the first person I put my clients in touch with!
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Reply from Trey Wolff
July 29th, 2026 02:22 PM
Amy, I'm thankful for your kind words and the trust you place in me with your clients. It's good to know that my explanations help new buyers feel at ease and well-informed. I'm happy to support your clients and be a part of their journey.
They helped walk me through the process and answered all my questions.
Reply from Sabrena Hughes
July 29th, 2026 08:59 PM
Roger, I'm pleased that I could help guide you through the process and answer all your questions. Thank you for sharing your positive experience!
I appreciate how accessible Luke was, and how he kept in touch with me as the buyers' agent throughout the entire process. Thank you, Luke!
Reply from Luke Hamlett
July 29th, 2026 04:13 PM
I'm thankful for your kind words, Stacey. It's important to me to stay accessible and maintain good communication throughout the process. If there's anything else you need, please feel free to reach out.
Easy to work with
Reply from Stacy Lynn Schriever
July 28th, 2026 06:16 PM
Maria, I'm pleased to know that you found working with me easy. Thank you for your feedback!
tracee, you were great at communicating and taking my calls and other realtors calls promptly. Thank you so much.
Reply from Tracy Chairez
July 28th, 2026 05:40 PM
Charisse, I'm thankful for your kind words. It's great to hear that my communication and responsiveness met your needs. If you have any more questions or need assistance, feel free to reach out.
1201–1210 of 80797
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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