Golden Empire Mortgage, Inc, Bakersfield, CA
Bakersfield, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Were very transparent with fees and flexibility in rates.
Reply from Mark Ferguson
November 6th, 2025 05:38 PM
I appreciate your feedback on the transparency with fees and flexibility in rates. It's important to me that you felt well-informed and comfortable with these aspects of your purchase. Thank you for trusting me with your mortgage needs at Golden...
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Corbin Claypool
Update buyer more frequently and go over loan documents
Reply from Corbin Claypool
November 6th, 2025 05:30 PM
Thanks for your feedback, Bao. I understand the importance of frequent updates and thoroughly reviewing loan documents. I'll certainly keep this in mind and strive to improve my communication process. If you have any other suggestions or need...
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The honesty and great communication .
Reply from Eddy Lomeli
November 6th, 2025 05:17 PM
I'm glad to hear that you appreciated the honesty and communication during your experience. It’s always my goal to provide clear and reliable service. Thank you for taking the time to share your thoughts, Elizabeth.
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Daniel Crosley
Communication!
Reply from Daniel Crosley
November 6th, 2025 05:05 PM
I appreciate you highlighting the importance of communication, Vanessa. I strive to make every interaction clear and helpful. If there's anything else I can assist you with or if you have further questions, please don't hesitate to reach out....
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amazing, honest, responsive, smart
Reply from John Wade
November 6th, 2025 04:35 PM
I appreciate the positive feedback, Diane. It's encouraging to know that you found the experience to be both genuine and efficient. If there's anything else you need or questions I can answer, don't hesitate to reach out. Thank you for choosing...
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Kelly kept in constant contact with me for over three years, always was very helpful and supportive. When the right time came for me to purchase a home, Kelly was there every step of the way. This has been a very easy and awesome experience....
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Reply from Kelly Carrera
November 4th, 2025 03:49 AM
Rebecca, I'm truly grateful for your kind words. It has been a privilege to support you over these years and to finally see you get the home you LOVE! Your acknowledgment means a lot to me, and I'm thrilled that everything came together so...
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Very thorough and prompt communicatio!
Reply from Scott Gilman
November 6th, 2025 04:04 PM
I'm pleased to hear that you found the communication thorough and prompt, Nicholas. It's always my goal to provide clear and timely updates. If you have any further questions or need additional assistance, please feel free to reach out.
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Angie Gonzalez
Angie was very communicative, kind and very professional. She also made it easy for us first time homebuyers understand the process of buying a home. mostly she kept us cool,calm, and assured everything was going to our plan.
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Reply from Angie Gonzalez
November 3rd, 2025 05:19 PM
Aww, thank you so much! It truly means a lot. I’m so happy I got to be part of your first home journey — you both were amazing to work with! I’m glad I could help make things smooth and stress-free for you. Congratulations again on your beautiful...
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ROSIE ######
Reply from Rosalba Burgos
November 6th, 2025 06:33 PM
Thank you Jose for trusting me as your lender. I am so happy that you and your wife found the perfect home!
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Laura Berg
The approval process was straight forward and quick. They made it super easy to sign all our documents and were in constant communication with us.
Reply from Laura Berg
November 6th, 2025 03:18 PM
I'm glad the approval process was straightforward and quick for you, Gregory. Making document signing easy and maintaining consistent communication are priorities I strive for. If you have any further questions or need assistance down the road,...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
Click GEM Mortgage Branches to view branch locations.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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