Golden Empire Mortgage, Inc, Bakersfield, CA
Bakersfield, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Available and responsive throughout the entire process.
Reply from Cody Villanueva
November 6th, 2025 07:48 PM
It's great to hear that you found me available and responsive during the process, Gabriela. Ensuring that you're supported and informed every step of the way is a priority for me. If you have any questions or need assistance in the future,...
read more
Kelly was very helpful from the start . Any questions or concerns she was thier on top of the whole situation . She's also a very welcoming an joyful person that made my experience 100x better . She made my experience very much easy she helped...
read more
Reply from Kelly Carrera
November 4th, 2025 03:47 AM
It made my heart so happy that you had such a positive experience, Ivan. We had a pretty funny start off running into you at the open house lol -Thank you for your kind words and recommendation and for acknowledging my efforts to answer your...
read more
Greg was very knowledgeable and quick to answer our questions. He was easy to contact and worked with us and got the info we needed. He was overall wonderful and pleasant to work with.
Reply from Gregory Cross
November 6th, 2025 06:32 PM
I'm pleased to hear that my knowledge and responsiveness met your needs during the process. Being accessible and providing the necessary information efficiently is important to me. If you have more questions or need support in the future, please...
read more
for
Nicholas Smith
He was very helpful along the way and was able to answer all the questions I had. Gave me information very quickly also.
Reply from Nicholas Smith
November 6th, 2025 05:59 PM
I'm glad to hear that you found the experience helpful, David. It's important to me to provide timely and clear information throughout the process. If you have any additional questions, feel free to reach out. Thank you for your kind words!
Were very transparent with fees and flexibility in rates.
Reply from Mark Ferguson
November 6th, 2025 05:38 PM
I appreciate your feedback on the transparency with fees and flexibility in rates. It's important to me that you felt well-informed and comfortable with these aspects of your purchase. Thank you for trusting me with your mortgage needs at Golden...
read more
for
Corbin Claypool
Update buyer more frequently and go over loan documents
Reply from Corbin Claypool
November 6th, 2025 05:30 PM
Thanks for your feedback, Bao. I understand the importance of frequent updates and thoroughly reviewing loan documents. I'll certainly keep this in mind and strive to improve my communication process. If you have any other suggestions or need...
read more
for
The honesty and great communication .
Reply from Eddy Lomeli
November 6th, 2025 05:17 PM
I'm glad to hear that you appreciated the honesty and communication during your experience. It’s always my goal to provide clear and reliable service. Thank you for taking the time to share your thoughts, Elizabeth.
for
Daniel Crosley
Communication!
Reply from Daniel Crosley
November 6th, 2025 05:05 PM
I appreciate you highlighting the importance of communication, Vanessa. I strive to make every interaction clear and helpful. If there's anything else I can assist you with or if you have further questions, please don't hesitate to reach out....
read more
for
amazing, honest, responsive, smart
Reply from John Wade
November 6th, 2025 04:35 PM
I appreciate the positive feedback, Diane. It's encouraging to know that you found the experience to be both genuine and efficient. If there's anything else you need or questions I can answer, don't hesitate to reach out. Thank you for choosing...
read more
Kelly kept in constant contact with me for over three years, always was very helpful and supportive. When the right time came for me to purchase a home, Kelly was there every step of the way. This has been a very easy and awesome experience....
read more
Reply from Kelly Carrera
November 4th, 2025 03:49 AM
Rebecca, I'm truly grateful for your kind words. It has been a privilege to support you over these years and to finally see you get the home you LOVE! Your acknowledgment means a lot to me, and I'm thrilled that everything came together so...
read more
2221–2230 of 31138
About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
Click GEM Mortgage Branches to view branch locations.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)