FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Communication throughout the process was clear and timely.
for
FirstBank Mortgage - Franklin - Aspen Grove Dr.
I will never use anyone else based on the customer service I've received from this team over the years! I recommend you all to everyone I know buying a house
Reply from Owner
October 1st, 2026 07:13 PM
Hello, Spencer! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
I will never use anyone else based on the customer service I've received from this team over the years! I recommend you all to everyone I know buying a house
Reply from Allison Gettys
October 1st, 2026 06:05 PM
I'm grateful for your kind words, Paul. It's wonderful to know that my team's customer service at FirstBank Mortgage has left such a positive impression on you over the years. Thank you for your recommendations and trust in us.
Dolan and Pam Williams has received a review with 5 star rating from Giovanni R
Great at communicating
Reply from Dolan and Pam Williams
October 1st, 2026 04:10 PM
This family was awesome to work with. Look forward when the rates do drop to refi them.
Excellent communication through the
Reply from Joseph A. McNamee
October 2nd, 2026 08:02 PM
I'm grateful for your feedback on the communication, Kristine. Ensuring clear and consistent communication is a priority for me, and I'm happy to know it contributed positively to your experience with FirstBank Mortgage.
Gabe's team at FirstBank was great! His team is very knowledgeable, responsive, and on time. His team treats you with respect and provides the highest level of professionalism. I highly recommend Gabe and his team for all your mortgage needs....
read more
for
Orly is fantastic to work with!
Everything was made is easy and quickly, would highly reccommend Bree and Shannon to anyone!
Just very friendly and helpful overall!
11–20 of 42009
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433