FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Communication!
Throughout the process I was kept well informed & everything happened on time!
for
The mortgage process was about as painless as it could be with Kathy at the wheel. I didn't even think twice about consulting any other lender because they would have been disappointing in comparison. My advice: Use Kathy and don't worry too...
read more
Reply from Kathy Hollis
October 1st, 2026 01:02 PM
Wow...thanks, Sarah for the great review! You were great to work with! You are super smart and get me everything I needed very quickly. Please stay in touch!
for
Kathy helped us every step of the way and made the home buying process so pleasant. She was very knowledgeable!!
for
FirstBank Mortgage - Birmingham
There is no way I would consider recommending anyone else but Kathy Hollis for a superb mortgage and closing experience. It’s obvious she cares, is incredibly competent, and has some of the best communication practices I have witnessed. I imagine...
read more
Reply from Owner
October 1st, 2026 12:00 AM
Hello, Sarah! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
lane is absolutely amazing!
We had a pretty unusual situation and Zack gave us his word he would get us to the finish line. It was smooth sailing before turning into a rollercoaster, but he stayed true to his word and we're thrilled to be in our new home. Props to Zack...
read more
for
If you need a home loan , call Donna. She is always ready to help and professional. I've done two loans with her and they both were quick to close.
Reply from Owner
September 30th, 2026 04:39 PM
We are thrilled to have been able to help, Marilyn! Thank you for sharing your positive experience with us.
for
Loan when very smooth. Donna is always helpful and professional.
Brandon was very attentive and always available to help answer any questions we had! I felt very confident knowing he had our best interest in mind.
Reply from The Brandon Burks Team
September 30th, 2026 06:51 PM
Thank you for the kind words! We're so happy we could help make the process easier and give you confidence every step of the way. Congratulations on your new home!
21–30 of 42009
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433