First United Bank Mortgage Group, Plano, TX

Plano, TX

4.89

(36,188)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 924-4427

Plano, TX

https://firstunitedteam.com/

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4.89

(36,188)

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Availability for communication whether it was late night or early morning your team made a point to be available.

Jason was an amazing resource for my husband and I as first time home buyers. He was always available to answer questions and walk us through what we needed to do. We felt like he wanted to take care of us like an old family friend even though...

Shyla is always fast and efficient and lets you know the status during the entire process.

Reply from Shyla Whitlock

September 5th, 2023 01:21 PM

Thank you! I love repeat customers, its the best!!

We understood that buying a home is an in depth process but at times felt that common sense was not present. I think the most frustrating part was renaming money that was given to gifts or other labels. I felt that it was unnecessary at times....

Evin was on top of everything from my initial phone call to explaining the entire process. Very professional, easy going and kept in constant communication throughout making herself available even after hours and on weekends. Evin made everything...

Great example Just ease off on the pressure. Give your client ample time to think and research questions and docs.

Reply from Mendy Webster

September 4th, 2023 04:57 PM

Thank you Fernando for you input. I appreciate you trusting me with your mortgage needs. Hope you and Kayla enjoy your new home.

Jaime and her team were incredible! Always available to answer any questions or give suggestions to Matthew and I!

Communication of what was needed would have been much better. Documents had to be resent on multiple occasions even after they had already been received. The overall experience was stressful and unpleasant.

The lack of communication skills made this a very difficult and stressful process. I had to follow up on several occasions to make sure our documents were being submitted properly. On multiple occasions I had I resend or advise Lindsey on what...

The whole team, especially Aaron C., was very helpful and informative! Easy process!

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About

Getting a mortgage should fit your life. At First United, we sit down and really get to know you. We answer your questions and ask some of our own so we can best understand your unique situation. And, unlike most lending companies, we house our underwriting, processing, closing and funding departments all under one roof to simplify and accelerate the mortgage process. The result is a loan that's simple, fast, convenient and specifically tailored to you and your investment. We welcome the opportunity to earn your business and trust by making your financing process a positive experience. Apply on-line today and get the right mortgage from First United. It's time to Spend Life Wisely®.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Central Standard Time (CST)

Disclaimer

This is not an offer for extension of credit or commitment to lend. All loans subject to program guidelines and final underwriting approval. Not all applicants qualify. Information and pricing are subject to change at any time and without notice. The content in this advertisement is for informational purposes only. Please contact your loan officer for further information. Copyright © 2024 First United Bank. All Rights Reserved.