First United Bank Mortgage Group, Plano, TX

Plano, TX

4.89

(36,188)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 924-4427

Plano, TX

https://firstunitedteam.com/

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4.89

(36,188)

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5 Star

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Everything was great!

Reply from Christi John

August 20th, 2024 08:56 PM

Thank you so much for your positive feedback, Chris! I'm thrilled to hear that everything was great with your experience at First United Mortgage Group. Your satisfaction is our top priority and it's wonderful to know we achieved that. If you...

Communication was excellent! Knowledge was present most of the time; if it wasn't, they found the answers ASAP and got back in touch with us. Excellent service!

Sam was really halpful and patient throughout the process. Starting from checking the eligibility to answering all our questions, he went out of his way and was always just a phone/text away.Building a relationship with your lender is the most...

Better communication with both spouses and no request for employment verification just 3 hours from closing!!

Reply from Rick Phillips - First United Mortga...

March 4th, 2025 10:14 PM

Thanks for your comments. I appreciate your concern regarding employment verification. We are required to reverify employment before every closing, and regretfully that can be the day of closing. I recall there was some issue with John's email...

Sandra is professional, caring, and business forward. She has exceptional understanding of her profession and uses it to help customers make the best decisions possible about the most important investment they have: a home!

Reply from Sandra Thomas

September 5th, 2023 02:14 PM

I'm sincerely touched by your kind words, Pamela. It's always my aim to help clients like you navigate the mortgage process with as much knowledge and confidence as possible. I'm thrilled to hear that you felt this sense of understanding and...

Jim was always a phone call away, he always answered on the first ring and followed through will every task, by far the best experience I've had!

Sandra did an excellent job from the start to the finish. She even attended the closing!

Reply from Sandra Thomas

September 5th, 2023 02:14 PM

Thank you so much for the kind words and the 5-star rating, Mark. It was truly a pleasure working with you on your mortgage. I strongly believe in providing the best service possible to all of my clients, so I'm glad to hear that you felt supported...

Cristina was awesome!! She communicated everything with us and was always there for my questions. In all my mortgage experiences, she is by far my absolute favorite to deal with. Cristina is very thorough and explains everything so that you...

Reply from Cristina Calk

September 15th, 2023 01:41 AM

Thank you so much, Kimberly, for the glowing review and the full score rating. I'm thrilled to hear that you had an awesome experience with us. It was my pleasure to assist you throughout the process and answer all your questions. Your positive...

Martha is great!

Christi’s knowledge and ability is amazing. She communicated marvelously. We knew she really cared about the client. She single handily was the go to person for questions and she was patient when we were unfamiliar with a process and need more...

Reply from Christi John

August 20th, 2024 08:57 PM

Hi Lawrence, Thank you for the glowing review, they mean the world to me! It's always my aim to make the mortgage process as smooth and understandable as possible, and I'm thrilled to hear that you had a positive experience. Your kind words...

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About

Getting a mortgage should fit your life. At First United, we sit down and really get to know you. We answer your questions and ask some of our own so we can best understand your unique situation. And, unlike most lending companies, we house our underwriting, processing, closing and funding departments all under one roof to simplify and accelerate the mortgage process. The result is a loan that's simple, fast, convenient and specifically tailored to you and your investment. We welcome the opportunity to earn your business and trust by making your financing process a positive experience. Apply on-line today and get the right mortgage from First United. It's time to Spend Life Wisely®.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Central Standard Time (CST)

Disclaimer

This is not an offer for extension of credit or commitment to lend. All loans subject to program guidelines and final underwriting approval. Not all applicants qualify. Information and pricing are subject to change at any time and without notice. The content in this advertisement is for informational purposes only. Please contact your loan officer for further information. Copyright © 2024 First United Bank. All Rights Reserved.