Cheryl Koontz - First United Mortgage Group
Mortgage Sales Manager | NMLS# 462274
With over 30 years of mortgage banking experience and a passion for excellence, the primary goal for our team is to assist our clients through the mortgage process seamlessly and with integrity and compassion. As a top loan officer in Okl...... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
The follow through and communication throughout our process where it depended on the sale of our former home where the first two prequalified buyers funding was not approved at the last minute forcing us to start over
read more
Informative, helpful & pleasant!
I'm very thankful that I had such wonderful helpful people that could help me with the whole process that I admit was overwhelming to me. I kept on thinking and remarking that " I am too old for this ".
Very smooth transactions and personal experience
Melissa Padilla and team were absolutely great! We have used her with all of our houses that we have bought!!!
Extremly helpful and understanding during the whole process when I was a bit stressed with all the events surrounding the process that were going on. Explained everything in detail.
Cheryl is kind, knowledgeabl, and willing to go above and beyond to do what's best.
Cheryl, Amanda, Jessica, Todd, Kym, and the rest of the team at First United were absolutely wonderful to work with throughout my home loan process. They were knowledgeable, responsive, and always willing to answer my questions. They made what...
read more
Everyone I worked with was very friendly and helpful. They were always quick to respond. I also liked the ability to do a lot via email/online.
Communication is key with the mortgage process. We've had loans through First United in the past and had great experiences so this time was a no-brainer. Everything went smoothly until the last couple months; phone calls were rarely answered...
read more
Reply from Cheryl Koontz - First United Mortga...
May 28th, 2026 09:33 PM
Thanks, James, I appreciate your input and your loyalty to First United Bank. I know we could have done better at our communication during this process and will make the needed changes within our team to keep this from happening again. Your...
read more
10 of 703
About
With over 30 years of mortgage banking experience and a passion for excellence, the primary goal for our team is to assist our clients through the mortgage process seamlessly and with integrity and compassion. As a top loan officer in Oklahoma year after year, we recognize and are honored to receive the endorsement of our clients and referral partners.
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Specialities
Mortgage lending
Search Rank ScoreLearn More →
429
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- First United Mortgage Group - Mortgage Banker/ Mortgage Sales ManagerSep 1st, 2011 - Current
Addresses and Serving Areas
Year Started
1987
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 462274
Disclaimer
This is not an offer for extension of credit or commitment to lend. All loans subject to program guidelines and final underwriting approval. Not all applicants qualify. Information and pricing are subject to change at any time and without notice. The content in this advertisement is for informational purposes only. Please contact your loan officer for further information. Copyright © 2024 First United Bank. All Rights Reserved