First State Bank of St. Charles — 4.94★ Mortgage Loan Officer in Saint Charles, MO

Tracy is so knowledgeable and so helpful. It was very clear that she had our best interest in mind. She was great at communicating to keep us posted on our progress. And we really appreciated how she skillfully explained all the financial complexities....

Reply from Tracy Geer

February 16th, 2024 08:53 PM

Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.

Beau and Kelleigh were very friendly, responsive, proactive, not reactive (which is huge), and made everything easy and successful for us! Thank you.

Reply from Beau House

February 16th, 2024 06:57 PM

Your positive review made my day! I’m thrilled that you had a great experience with us. It means a lot to our team to know that our efforts are appreciated. Thank you for the kind words, and we hope to see you again soon.

Phil was excellent! Professional, knowledgeable, and always readily available to answer our questions!

Reply from Phil Scaglia

February 16th, 2024 02:30 AM

Thank you for taking the time to share your experience. If I can be of further assistance to you, or your family and friends, please let me know.

I highly recommend Phil Scaglia at First State Bank Mortgage to anyone who is looking for a home loan. He is knowledgeable, professional, and helpful at every turn.

Reply from Owner

October 3rd, 2024 12:00 AM

Thank you for the kind words, Virginia! We’re so happy that Phil and the rest of our team could help you throughout the home lending process.

Quick responses, knowledgeable on subject matter, very helpful through the whole process.

Reply from Phil Scaglia

February 15th, 2024 03:55 PM

Thank you for the wonderful review! Making customers happy is our top priority, and I’m thrilled that we succeeded with you. I hope your enjoy your new home!

Excellent communication and follow up. Tracy is very responsive and offers up additional options and advice. We have used her twice. Once for a personal home and another for an investment. We will continue to use Tracy on all other loans in...

Excellent communication and follow up. Tracy is very responsive and offers up additional options and advice. We have used her twice. Once for a personal home and another for an investment. We will continue to use Tracy on all other loans in...

Excellent communication and follow up. Tracy is very responsive and offers up additional options and advice. We have used her twice. Once for a personal home and another for an investment. We will continue to use Tracy on all other loans in...

Reply from Tracy Geer

February 15th, 2024 03:14 PM

I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!

Excellent communication and follow up. Tracy is very responsive and offers up additional options and advice. We have used her twice. Once for a personal home and another for an investment. We will continue to use Tracy on all other loans in...

Reply from Owner

October 3rd, 2024 12:00 AM

Jennifer, thank you for the awesome review. We’re happy you had a great experience with Tracy and our team!

Jim Yarrington has received a review with 5 star rating from Henry K

Reply from Owner

October 3rd, 2024 12:00 AM

Thank you for the 5 stars, Henry!

First State Bank of St. Charles, Saint Charles, MO