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First Horizon Bank in Memphis, TN

First Horizon Bank, Memphis, TN

Memphis, TN
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First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
Mortgage
Mortgage Loan Officer
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Contact Info
(901) 523-4883
Memphis, TN
https://www.firsthorizon.com/
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  • for
    Heather Roberts
    Encompass
    E
    Elba Y Y
    Marathon, FL
    Posted on August 27th, 2026 01:08 PM
    I would come to Heather over and over again. She was so patient, answered every question, responded super fast to every email, even after working hours! She made the process as easy and smooth as possible .
    Reply from Heather Roberts
    September 5th, 2026 02:38 AM
    Elba, I'm grateful for your kind words and appreciate your recognition of my efforts. I'm happy to know that my patience and responsiveness made the process smooth for you. Don't hesitate to reach out if you need assistance in the future.
  • for
    David Scharrer
    Encompass
    R
    Robert S
    Palm Harbor, FL
    Posted on August 27th, 2026 03:34 AM
    David's communication and ease of process
    Reply from David Scharrer
    August 31st, 2026 05:00 PM
    Robert, I appreciate your feedback on the communication and ease of the process. I'm pleased to know that you had a positive experience.
  • for
    Jeff Grady
    Encompass
    A
    Amy W
    South Pittsburg, TN
    Posted on August 26th, 2026 06:22 PM
    I have worked with Jeff before. He always makes the process run smoothly and answers all questions . I actually tracked him down from his last workplace. Thanks again Jeff for all of your help with this refi.
    Reply from Jeff Grady
    August 26th, 2026 06:27 PM
    Hey Amy, You are more than welcome. Thanks for the kind words. Good luck with those additions to your home!
  • for
    Karen Hackney
    Encompass
    E
    Endi P
    Ashburn, VA
    Posted on August 26th, 2026 12:57 PM
    I worked with Karen and Kim Jarrard, my rep for private banking. It was such a seamless process! Great customer service and great communication!
    Reply from Karen Hackney
    August 28th, 2026 10:13 PM
    Endi, I'm so pleased that we were able to help you navigate this process. We strive to provide great customer service and communication, so your kind words mean a lot. Thank you for sharing your experience!
  • for
    Jeff Grady
    google
    M
    Mayank S
    Posted on August 26th, 2026 12:55 PM
    Working with Jeff Grady was a fantastic experience from start to finish. He made the entire process clear and stress-free..He answered all my questions quickly. We always felt that he had our best interest in mind. and closed in time. Also...
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    Reply from Owner
    September 14th, 2026 02:06 PM
    Thank you, Dr. Shaw! I hope you enjoyed your trip!
  • for
    Jeff Grady
    Encompass
    M
    Mayank S
    CHATTANOOGA, TN
    Posted on August 26th, 2026 12:54 PM
    Working with Jeff Gradywas a fantastic experience from start to finishHe made the entire process clear and stress-free..He answered all my questions quickly. We always felt that they had our best interest in mind. and closed in time. Special...
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    Reply from Jeff Grady
    August 26th, 2026 01:41 PM
    Thank you both for trusting me with your new home loan. I hope you have a wonderful trip. Enjoy the new home!
  • for
    Bradley Smith
    Encompass
    J
    James F G
    Loxley, AL
    Posted on August 26th, 2026 12:34 PM
    Constant communication
    Reply from Bradley Smith
    August 27th, 2026 05:12 PM
    Thank you so much for the positive feedback, Frank. I enjoyed working with you. Let me know if I can help you with anything else at any time. Thanks, again!
  • for
    Sawyer Lake
    Encompass
    H
    Hannah B
    Dallas, TX
    Posted on August 26th, 2026 01:44 AM
    Sawyer was super responsive and answered all of our questions in an easy to understand manner. He also had our best interest in mind and made recommendations to make sure we got the best rate.
  • for
    Robert Spiegel
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    Felipe H
    Posted on August 25th, 2026 10:43 PM
    The whole team Robert, Dena , and Stephanie along with the ones that I didn’t mention or behind the scenes made the process easy and understandable
    Reply from Owner
    August 25th, 2026 11:16 PM
    Felipe, we’re so excited for you on this new journey of being a homeowner. I told you we would take care of you and we would handle everything. It sounds like I honored my commitment. :-)Things are going come up in the next couple months and...
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  • for
    Robert Spiegel
    Encompass
    F
    Felipe H
    HOUSTON, TX
    Posted on August 25th, 2026 10:42 PM
    Everyone involved in the process they all played their part and made everything easy and understandable
    Reply from Robert Spiegel
    August 25th, 2026 10:46 PM
    Felipe, I'm grateful for your kind words. It's good to hear that the entire process was smooth and clear for you. If you ever have more questions or need assistance, please feel free to reach out. Be on the lookout for some things you need...
    read more
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    About
    First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.