First Federal Bank of Kansas City, Leawood, KS
Leawood, KS
Our purpose is bigger than profit. It’s about giving back to the people and communities we serve. So we can all prosper together.
Our mission is simple - help people build a better financial future. As a mutual bank, helping individuals and... Show More
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Overall Gwen worked around everything I had going on. She stayed on top of everything and made my experience great.
Reply from Gwen Washington
July 28th, 2026 06:35 PM
Angel, I'm glad to hear that I could make your experience great by staying on top of everything. It was a pleasure working with you and accommodating your needs. If there's ever anything more I can assist with, feel free to reach out.
eveyone involved in the process was willing to go above and beyond to help us as first time homebuyers. It can be intimidating, but Cristi and the staff that worked behind the scenes were always willing to be very transparent and explain things...
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Reply from Christy Quigley
July 22nd, 2026 03:24 PM
I'm grateful for your kind words, Ricardo. I'm pleased to hear that you felt supported and well-informed throughout your homebuying journey with us. It's wonderful to know that our team's transparency and communication made the process smoother...
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The service I received from Gwen was excellent. She was always proactive in keeping me informed about the required documentation and worked diligently to ensure I received the best possible benefits. I highly recommend her.
Reply from Gwen Washington
July 22nd, 2026 08:07 PM
Emperatriz, I appreciate your kind words and recommendation. I'm glad to have been proactive in keeping you informed and working diligently for your benefits. If there's ever anything more I can do for you, please feel free to reach out.
She was nice and helpful but came across a little scattered at times and did not do well with understanding us when we were matching up credit cards for the underwriting department.
How quickly they got our loan approved and the way they explained the procedure
Reply from Veronica Sanchez
September 15th, 2026 05:39 PM
Miguel, I'm pleased to know that the loan approval process was quick and that the procedure was clearly explained to you. If you have any more questions or need further assistance, please feel free to reach out.
for
Accessible, timely melt and solutions oriented
Reply from Chris Miller
July 10th, 2026 03:38 PM
Thanks Boyd... Can't wait to see your home come to life!
Gwen always responds back fast if I ever had questions. She did a great job working on my loan.
Reply from Gwen Washington
July 13th, 2026 06:35 PM
Jesse, I'm pleased to know that my prompt responses were helpful to you. It was great working on your loan, and I appreciate your kind words. If you ever have more questions or need further assistance, just let me know.
Good communication, very helpful when we did not understand a part of the process.
Reply from Veronica Sanchez
September 15th, 2026 05:39 PM
Stephen, I appreciate your feedback and am glad I could assist with clear communication during the process. If you have any more questions or need further help, please don't hesitate to reach out.
First time doing this type of transaction without my husband. Christy helped in too many ways to count. I could not have completed all the necessary information without her help. She was accessable and walked me through the steps and kept me...
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Reply from Christy Quigley
July 6th, 2026 12:13 PM
Glenda, I'm so pleased to hear that I could assist you throughout the transaction process. It's great to know that my guidance was helpful for you. Thank you for your kind words and recommendation!
gwen is great to work with and takes time for your clients
Reply from Gwen Washington
July 6th, 2026 03:42 PM
Chris, I'm grateful for your kind words. It's important to me to take the time needed to support my clients effectively. If there's anything more I can do for you or your clients, please let me know.
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About
Our purpose is bigger than profit. It’s about giving back to the people and communities we serve. So we can all prosper together.
Our mission is simple - help people build a better financial future. As a mutual bank, helping individuals and families save for the future has been in our DNA for over a century.
We don’t have an owner or any stockholders. All profits are re-invested into making home loans and building reserves for the future. Our no-nonsense approach to banking has helped us become one of the largest mutually owned banks in the Midwest, with more than $700 million in assets and over 25,000 customers across Kansas City.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1934
Time Zone
Pacific Standard Time (PST)