Gwen Washington - First Federal Bank of Kansa...
Community Mortgage Loan Advisor and Educator
Our purpose is bigger than profit. It’s about giving back to the people and communities we serve. So we can all prosper together.
Our mission is simple - help people build a better financial future. As a mutual bank, helping individuals and... Show More
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Gwen is a good communicator and responds to questions quickly. Appreciate her knowledge and professionalism in assisting my clients with their mortgage needs.
Reply from Gwen Washington
September 4th, 2026 01:37 PM
Tanya, I'm glad to hear that you appreciate my communication and professionalism. It's important to me to assist your clients effectively with their mortgage needs.
Gwen answered all of our questions and wanted the best for us since day 1. We felt validated, heard, encouraged, and supported.
Reply from Gwen Washington
August 31st, 2026 08:31 PM
Jessica, I'm thankful to know that you felt validated, heard, and supported throughout the process. It was important to me to ensure you had the best experience from day one.
Everything, the communication was great and when I had question she answered in a timely manor, very professional.
Reply from Gwen Washington
August 17th, 2026 08:29 PM
Janice, I'm pleased to know that you found the communication clear and professional. Thank you for sharing your positive experience with me.
The personal attentiveness, and professionalism from the very beginning of my loan process were both informative, and educational. This was my first home buying experience, therefore, I went in utterly unaware of the process. However; the attention...
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Reply from Gwen Washington
August 11th, 2026 02:41 PM
Kevin, I'm grateful for your kind words and thrilled to hear about your successful home buying experience. It was a pleasure to guide you through the process with attentiveness and professionalism. Congratulations on closing your new home,...
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Overall Gwen worked around everything I had going on. She stayed on top of everything and made my experience great.
Reply from Gwen Washington
July 28th, 2026 06:35 PM
Angel, I'm glad to hear that I could make your experience great by staying on top of everything. It was a pleasure working with you and accommodating your needs. If there's ever anything more I can assist with, feel free to reach out.
The service I received from Gwen was excellent. She was always proactive in keeping me informed about the required documentation and worked diligently to ensure I received the best possible benefits. I highly recommend her.
Reply from Gwen Washington
July 22nd, 2026 08:07 PM
Emperatriz, I appreciate your kind words and recommendation. I'm glad to have been proactive in keeping you informed and working diligently for your benefits. If there's ever anything more I can do for you, please feel free to reach out.
She was nice and helpful but came across a little scattered at times and did not do well with understanding us when we were matching up credit cards for the underwriting department.
Gwen always responds back fast if I ever had questions. She did a great job working on my loan.
Reply from Gwen Washington
July 13th, 2026 06:35 PM
Jesse, I'm pleased to know that my prompt responses were helpful to you. It was great working on your loan, and I appreciate your kind words. If you ever have more questions or need further assistance, just let me know.
gwen is great to work with and takes time for your clients
Reply from Gwen Washington
July 6th, 2026 03:42 PM
Chris, I'm grateful for your kind words. It's important to me to take the time needed to support my clients effectively. If there's anything more I can do for you or your clients, please let me know.
Gwen communicated every step of the way through the transaction. She was always responsive and answered all questions which helped keep the buyer on track.
Reply from Gwen Washington
April 20th, 2026 04:10 PM
Sharonne, I'm pleased to hear that my communication and responsiveness were helpful throughout the transaction. Keeping everyone on track is important to me, and I'm glad it made a difference for you. If there's anything else you need, please...
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About
Our purpose is bigger than profit. It’s about giving back to the people and communities we serve. So we can all prosper together.
Our mission is simple - help people build a better financial future. As a mutual bank, helping individuals and families save for the future has been in our DNA for over a century.
We don’t have an owner or any stockholders. All profits are re-invested into making home loans and building reserves for the future. Our no-nonsense approach to banking has helped us become one of the largest mutually owned banks in the Midwest, with more than $700 million in assets and over 25,000 customers across Kansas City.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
Homebuyer Education
First Time Homebuyers
MHDC Certified
Member of NAMMBA
Down Payment Assistance
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Memberships
- NMLS
- NNAMB
- MBA of Kansas City
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2015
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #775956
Achievements
- MHDC Certified
Hobbies
- Dogs
- Writing
- Movies
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