First Federal Bank, Leawood, KS
Leawood, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Barbara Radzevich
Better communication after loan was sent to underwriting. Didn’t speak on the phone once after it was sent for underwriting. She even said she would call me twice and never did. Had to push back closing because she was nowhere to be found on...
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Reply from Michael Zerr
September 20th, 2024 03:47 PM
Thank you for your detailed feedback, Randal. We sincerely apologize for the experiences you've had with our team. At First Federal Bank, we value clear, respectful, and timely communication, which you did not receive. Your concerns are important...
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I am a Veteran using my VA loan for the second time and Vic was there for everything we needed. Closed in under 30 days! Extremely satisfied with his services. Would highly recommend working with him.
As an experienced homebuyer, I've worked with several mortgage lenders over the years, but Jeff from First Federal Bank Mortgage Lenders truly stands out. His expertise and dedication made my recent home purchase remarkably smooth.Jeff's in-depth...
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Irene, reading your comprehensive review has truly brightened my day. I am thrilled to hear that my services made your home buying process remarkably smooth. It's always my objective to simplify complex mortgage terms and to anticipate potential...
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It is better to schedule a call for the customer if they have any questions. Email sometimes is not a good way for clear communication. But overall, Jeff answered all my questions.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Thanks for your valuable feedback, Zhao. I'm glad I could answer all your questions. Your suggestion about scheduling a call for enhanced communication resonates with me and I'll definitely set this as a priority in the future. I appreciate...
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Jayme was a pleasure to work with and was very helpful throughout the process.
Reply from Jayme Renner
September 12th, 2026 12:19 AM
I'm thrilled to know you had a 5-star experience, Jeevan. Your satisfaction is my top priority and I'm really glad to hear that I was able to assist you effectively throughout the process. Your positive feedback means a lot to me and First...
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Jeff's knowledge and willingness to answer my question. Jeff was always available and if he wasn't was very go at returning my calls and replying to emails. Jeff make the rate reduction process easy and seamless. I look forward to working with...
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I appreciate your positive feedback, Davin. It was my pleasure to assist you with the rate reduction process. I always strive to be available and responsive to all inquiries, so I'm happy to hear that it was reflected in your experience. Looking...
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I will start by saying that I shopped rates and terms hard before settling with First Federal. One of the main reason for choosing First Federal was Matt; he maintained clear and responsive communication with a sense of urgency. He made sure...
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Linda Gieseke
This was our 4th or 5th mortgage through Linda and she provided exemplary service and thorough communication throughout the entire process. We never have to worry about coordination between realtors, appraisers, estimators, etc as Linda has...
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Robb did an awesome job with our VA loan. He worked to get us a great rate and was fast to act at every point in the process. He knew all the details for the VA loan process and made sure everything went smoothly. He was always available by...
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Reply from Owner
February 3rd, 2025 12:00 AM
Thank you both for the opportunity to help you with your VA loan. - Robb
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From start to finish Robb's expertise was EXPEDIENT, PROFESSIONAL AND THOROUGH!! Thank you Robb!!!
Reply from Robb Walter
September 12th, 2026 12:25 AM
Carrie and Steve, you two were awesome to work with. Thanks so much for the opportunity to help. I hope you enjoy the new place! - Robb
4771–4780 of 24667
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.