

First Federal Bank, Leawood, KS
Leawood, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }David Burroughs was absolutely outstanding throughout my home purchase process. From start to finish, he demonstrated...
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Reply from David Burroughs
September 12th, 2026 12:28 AM
Jonathan, I'm grateful for your kind words and support. It's rewarding to know that my efforts in guiding you through the home purchase process made a difference. Ensuring clarity and providing personalized assistance are important to me, and...
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Brooke was always available for questions and always kept in touch with us when a step was taken in our process.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
It's great to hear that you felt informed and supported throughout the process, Elaine. Being available for your questions and maintaining open communication is important to me. If there's anything else you need down the road, feel free to...
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Shana was very patient and reassuring. She was also not hungry for a sale. Other lenders I talked to during this period, were so desperate and eager with their sales pitches that they made me feel very uncomfortable. In contrast, Shana was...
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Reply from Shana Sowles
September 12th, 2026 12:18 AM
Thank you for sharing your experience, Omair. I'm pleased that my approach provided a sense of calm and reassurance during your interactions. It's important to me to ensure you feel comfortable and respected throughout the process. Your feedback...
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Brooke is super awesome. Always available to answer questions.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Enjoy your new home guys. Let me know if you and Whitney ever need anything.
⭐️⭐️⭐️⭐️⭐️Working with Jayme as my mortgage broker was an outstanding experience from start to finish. She is incredibly knowledgeable, responsive, and truly cares about her clients. Jayme took the time to explain every step of the process,...
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Reply from Jayme Renner
September 12th, 2026 12:19 AM
It's really gratifying to read your thoughtful review, Bryan. I'm glad that the experience was positive for you and that my efforts in communicating and simplifying the process were helpful. It's core to my approach to ensure clients like you...
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Great communication. Thank you She made it so easy
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you for allowing my team and I to help you on this process sir.
Very professional and pleasant to deal with
Reply from Jon Barrett
September 12th, 2026 12:27 AM
I'm pleased to hear you found our interactions professional and pleasant, Kirk. Ensuring a positive experience is always my goal. If you have any further needs or questions, please feel free to reach out.
I felt that first Federal was asking for an exorbitant amount of information. And some of the communication could have been a little bit better.
Reply from Brian Thomas
September 12th, 2026 12:18 AM
I appreciate your feedback, Michael. I understand that the requests for information can sometimes feel overwhelming, and communication is a crucial part of making the process smoother. I'll take this into account to improve future interactions....
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Robb was very punctual , respectful and friendly throughout the process.
Reply from Robb Walter
September 12th, 2026 12:25 AM
I appreciate your positive feedback, Anshul. It's good to know that my approach was punctual, respectful, and friendly during the process. If there's anything more I can help with, just let me know.
Mistakes on the part of FFB were brought up less than 24 hours before closing which required me to pay for a basis point when it was not part of the original rate lock. Additionally, delays on the part of FFB caused us to miss our closing time....
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Reply from Michael Zerr
January 13th, 2026 09:37 PM
Tyler, we’re sorry to hear about the difficulties you experienced during the closing process. It’s important to us that our clients feel confident and supported throughout, and it sounds like we fell short in your case. Please contact us directly...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.