Envoy Mortgage Ltd, Houston, TX
Houston, TX
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Envoy Mortgage - Oak Harbor Branch
Envoy Mortgage - Oak Harbor Branch has received a review with 5 star rating from Jeremy S
All went well
All went well
over promised and under delivered. We were supposed to close in 25 days and it took 60. Lack of communication, things that should've been checked off and taken care of weeks before. Challenges do pop up, but those should be the only thing holding...
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Reply from Cynthia Holthouse
October 14th, 2026 06:43 PM
I sincerely apologize that your experience with Mason-McDuffie and myself fell short of expectations. A 60-day close is certainly not our standard, and 25 days, while ambitious, isn't unheard of. I understand your frustration with the lack...
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over promised and under delivered. We were supposed to close in 25 days and it took 60. Lack of communication, things that should've been checked off and taken care of weeks before. Challenges do pop up, but those should be the only thing holding...
read more
Reply from Cynthia Holthouse
October 14th, 2026 06:43 PM
I sincerely apologize that your experience with Mason-McDuffie and myself fell short of expectations. A 60-day close is certainly not our standard, and 25 days, while ambitious, isn't unheard of. I understand your frustration with the lack...
read more
Very pleasant team and polite
Very pleasant team and polite
Every question I had was answered promptly regardless of the day and time. I was given all information needed and never felt like I didn't know what was going on. The path was set clearly and all information was given in a way that I could...
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Reply from David Moriarty
January 26th, 2025 03:50 PM
It's truly rewarding to hear such positive feedback, Addie. It was important for me to ensure you were well-informed and comfortable throughout the entire process. I'm thrilled that you found my service prompt and informative. Your satisfaction...
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Honest and personable interaction
Reply from Carl Amerine
January 23rd, 2025 01:52 PM
Thank you! Appreciate the opportunity to help with your financing options!
it was wonderful working with Tracy. Excellent communication and she was quick to respond to questions.
Reply from Tracy Ottinger
January 26th, 2025 01:42 AM
I'm thrilled to hear that you had a positive experience working with me at Envoy Mortgage Ltd. Your feedback is greatly appreciated. It's always my goal to provide excellent communication and speedy responses. I'm glad to know that I was able...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
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©2026 Envoy Mortgage, LTD. NMLS #6666, All Rights Reserved
952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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