

CrossCountry Mortgage, Cleveland, OH
Cleveland, OH

We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
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Great person to work with
Finding the right lender was the most stressful and annoying part of this whole process. Jeff felt like the only person I spoke with each time that wasn't lying right to my face. He explained everything with informative detail, made sure we...
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Kyle and Tom we're very good, they were informative and offers us good direction.
will definitely use again
Paul Norment was calm, personable, knowledgable, and efficient. Made this typically-frustrating task painless (and, dare i say....pleasant). Highly recommend!
It was a good experience. The only recommendation I would make is to improve the communication between the loan officer and the office staff with the emails that are sent. It is confusing when duplicate emails are sent asking for the same items....
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jeff and his whole team were very thorough and tried their very best
Reply from Jeff Zappone at CrossCountry Mortga...
October 8th, 2026 06:21 PM
Rachel, I'm pleased to know that you found my team and me thorough in our efforts. At CrossCountry Mortgage, LLC, we strive to provide the best service possible, and your feedback is greatly appreciated.
Codi and her team are wonderful! I felt like I had someone in my corner looking out for me and my family. My challenges were their challenges. My prorities were their prorities. There were moments when I felt overwhelmed and they supported...
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Loan officer was friendly and helpful and explained things well throughtout the process. questions were answered timely, but there were some communication issues towards the end of the process. due to an issue with paper work submission and...
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Everything was handled efficiently and professionally. The process was very easy
Great communication and her team is always available to answer questions.
Reply from Veronica Mora
October 8th, 2026 05:54 PM
Gracias!! Mauricio great working together as a "TRUE TEAM" !!! Lets end the year making more American Dreams of Homeownership
61–70 of 403558
About
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095