Paul Muro at CrossCountry Mortgage
Originating Branch Manager | NMLS #1099369
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
It was a good experience. The only recommendation I would make is to improve the communication between the loan officer and the office staff with the emails that are sent. It is confusing when duplicate emails are sent asking for the same items....
read more
Reply from Paul Muro
October 15th, 2026 05:17 PM
Thank you for sharing your feedback, Rosario. I'm glad to hear you had a good experience with CrossCountry Mortgage, LLC. I appreciate your suggestion regarding email communication, and I will work on improving this aspect to enhance our service....
read more
Paul and his team are always one step ahead of everything
Reply from Paul Muro
September 18th, 2026 01:57 PM
I'm pleased to hear that you felt my team and I were proactive, Lori. At CrossCountry Mortgage, LLC, we strive to ensure everything goes smoothly for our clients. If you ever have any questions or need further assistance, please let me know....
read more
Paul is awesome and did an excellent job helping my family purchase are new home. This is the 2nd time we have used cross country mortgage from this location. I would never use anybody else. Thank you Paul ❤️🔥
Reply from Paul Muro at CrossCountry Mortgage
October 5th, 2026 01:44 PM
I'm grateful for your kind words, Derek. It's wonderful to know that I could assist you and your family with purchasing your new home. Thank you for choosing CrossCountry Mortgage, LLC again; it means a lot to me.
Our realtor wasn't helpful,so we had to rely on Our Mortgage company (Paul Muro) !we had to do alot of the work that we felt the realtor should have done on our behalf.
Reply from Paul Muro
September 14th, 2026 02:54 PM
I appreciate you sharing your experience, Edward. I'm glad I could assist you during this time, especially when you needed extra support. If there's anything more I can do for you, please reach out to me directly.
It was a fairly simple process
Reply from Paul Muro at CrossCountry Mortgage
August 18th, 2026 07:17 PM
I'm glad to hear that you found the process fairly simple, Thomas. If there's anything else I can assist you with, please don't hesitate to reach out.
Paul Muro at CrossCountry Mortgage has received a review with 5 star rating from Tommy N
Excellent communication
Reply from Paul Muro
July 27th, 2026 04:54 PM
I'm happy to hear that you appreciated the communication, Jennifer. If there's anything else you need or any questions you have, feel free to reach out.
Paul Muro at CrossCountry Mortgage has received a review with 5 star rating from Jenni K
Paul was so helpful. Was always there when I needed him. Awesome experience
Reply from Paul Muro
July 22nd, 2026 01:56 PM
I'm grateful for your kind words, Michael. It's nice to know that you had a good experience and that I could be there when you needed support. If you ever have more questions or need assistance, I'm here to help.
Paul was always available to answer any questions I had and I really appreciated his thoroughness and willing to always help!
Reply from Paul Muro
July 9th, 2026 06:22 PM
I'm thankful for your kind words, Amber. I'm pleased that my availability and thoroughness were helpful to you. If you have any more questions or need further assistance, please don't hesitate to reach out.
1–10 of 149
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1099369 | Branch NMLS #1649859
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 1099369
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095