Paul Muro at CrossCountry Mortgage
Originating Branch Manager | NMLS #1099369
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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8:30 AM to 5 PM
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8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Paul and his team were extremely informative helpful , and made the home buying experience easy and efficient for us as first time home buyers
Paul Muro at CrossCountry Mortgage has received a review with 5 star rating from Tj S
I liked the email updates on the progress of the loan even though I represented the Seller.
Reply from Paul Muro
November 2nd, 2026 05:02 PM
I'm glad to know that you appreciated the email updates on the loan progress, Paul, even from the seller's side. At CrossCountry Mortgage, LLC, keeping everyone informed is something we consider important.
Cross Country Mortgage did a great job especially following up on needed details.
Reply from Paul Muro at CrossCountry Mortgage
November 3rd, 2026 08:27 PM
I'm pleased to hear that you appreciated the follow-up on details, Paul. At CrossCountry Mortgage, LLC, ensuring thorough communication is important to us.
It was a good experience. The only recommendation I would make is to improve the communication between the loan officer and the office staff with the emails that are sent. It is confusing when duplicate emails are sent asking for the same items....
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Reply from Paul Muro
October 15th, 2026 05:17 PM
Thank you for sharing your feedback, Rosario. I'm glad to hear you had a good experience with CrossCountry Mortgage, LLC. I appreciate your suggestion regarding email communication, and I will work on improving this aspect to enhance our service....
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Paul and his team are always one step ahead of everything
Reply from Paul Muro
September 18th, 2026 01:57 PM
I'm pleased to hear that you felt my team and I were proactive, Lori. At CrossCountry Mortgage, LLC, we strive to ensure everything goes smoothly for our clients. If you ever have any questions or need further assistance, please let me know....
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Paul is awesome and did an excellent job helping my family purchase are new home. This is the 2nd time we have used cross country mortgage from this location. I would never use anybody else. Thank you Paul ❤️🔥
Reply from Paul Muro at CrossCountry Mortgage
October 5th, 2026 01:44 PM
I'm grateful for your kind words, Derek. It's wonderful to know that I could assist you and your family with purchasing your new home. Thank you for choosing CrossCountry Mortgage, LLC again; it means a lot to me.
Our realtor wasn't helpful,so we had to rely on Our Mortgage company (Paul Muro) !we had to do alot of the work that we felt the realtor should have done on our behalf.
Reply from Paul Muro
September 14th, 2026 02:54 PM
I appreciate you sharing your experience, Edward. I'm glad I could assist you during this time, especially when you needed extra support. If there's anything more I can do for you, please reach out to me directly.
It was a fairly simple process
Reply from Paul Muro at CrossCountry Mortgage
August 18th, 2026 07:17 PM
I'm glad to hear that you found the process fairly simple, Thomas. If there's anything else I can assist you with, please don't hesitate to reach out.
Paul Muro at CrossCountry Mortgage has received a review with 5 star rating from Tommy N
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1099369 | Branch NMLS #1649859
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 1099369
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095