ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(32,066)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

Search Reviews

Write a Review

4.95

(32,066)

Filter by Date

Range

Filter by Rating

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Jill R

Reply from Owner

July 14th, 2024 01:04 AM

Thank you Jill for the excellent review and congratulations on your new home!

Bill Fisher and Amy were super helpful and answered any questions we had.

Reply from RUSSELL SMITH

July 16th, 2024 03:48 PM

So glad to hear you had a positive experience, Jill! It's always our goal at The Dream Team at Alcova Mortgage to provide top-notch service and answer all of our clients' questions. Your feedback means a lot to us and to Bill Fisher and Amy...

Angie was amazing. She was very helpful along the whole loan process and still continues to be even after closing. She is super responsive no matter the day or time.

Great communication and advice!

Reply from KIM HAMLIN

July 16th, 2024 05:50 PM

I'm thrilled to hear that you had a positive experience with me, Brian! Making sure you're well informed and advised throughout the process is a priority for me at The Hamlin Group of ALCOVA Mortgage. I appreciate your feedback and high rating....

Very helpful!! She made the process very smooth and easy!!.

Reply from JODY EMERICK

July 14th, 2024 08:54 PM

Dalton, thank you for the review! I'm thrilled to hear that you found the process smooth and easy. It's always my goal to make the mortgage process as simple and stress-free as possible for my clients. I appreciate your trust in me and ALCOVA...

Jason is both knowledgeable and communicative. This is what you look for in a lender. He cares about doing what is right for his clients. I have worked with Jason in the past and will continue to work with Jason in the future.

Reply from JASON HELMINTOLLER

July 16th, 2024 06:57 PM

Ethan, it's truly fantastic to hear such positive feedback. I take a great deal of pride in my knowledge and ability to communicate effectively, and I'm glad to see that these traits have been of value to you in our dealings. My clients always...

Jody did everything she could to go above and beyond. Working after hours, immediate responses and dedication. It was nice to have someone who made you feel like they cared.

Reply from JODY EMERICK

July 14th, 2024 08:56 PM

Shay, I'm thrilled to hear that you were satisfied with the service provided! Your feedback means a lot to me and it's rewarding to know that my dedication and effort to go the extra mile made a positive difference. I'm glad that I was able...

Clear and effective communication. While he was just he always took time to explain any questions. Demonstrated expert level knowledge of the process. Just a genuine and good person.

Reply from CURT MCGUIRE

November 19th, 2024 06:49 PM

Appreciate your feedback, Ronnie! I'm glad I was able to assist and clarify any questions you had throughout the process. It's important for my team and I that you feel confident and well-informed. Your kind words mean a lot and it was a pleasure...

Very friendly and quick service

Reply from TIM MORROW

July 16th, 2024 01:53 PM

I'm thrilled to hear that you found our service both friendly and efficient, Lynette. Your satisfaction is our top priority at ALCOVA Mortgage. Your 5-star rating means a lot to me and the team. We're here anytime you need us in the future....

Great staff and made the process super easy.

Reply from JASON HELMINTOLLER

July 16th, 2024 01:14 PM

Hey Ethan, thrilled to hear such positive feedback. We always strive to make the process as smooth and easy as possible for our customers at ALCOVA Mortgage. Thank you for the perfect rating! It's been fantastic working with you. - Jason Helmintoller...

8561–8570 of 32050

About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

Videos

Disclaimer