ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(32,066)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(32,066)

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5 Star

98%

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Matthew, Tarina and staff! Alcova always does a great job and that is why we keep coming back! Great job, as usual! Thank you!

Reply from MATTHEW GOLDMAN

July 16th, 2024 02:27 PM

Thank you Chris for the Kind words. We are all happy we got this closed 10 days early for you and the family. It's always our goal to help in anyway we can. Look forward to lunch soon.....

not even sure who Katie is, never spoke with her. The lack of communication was the deciding factor for me not to use alcova again, always had great experience with Deanna but this was horrible after she left and I did all the follow ups

Russell and his team were responsive and helpful throughout the entire process.

Reply from RUSSELL SMITH

July 16th, 2024 04:02 PM

It's fantastic to hear that you had a positive experience with our team, John. We pride ourselves on our responsiveness and dedication to helping clients navigate the mortgage process. It was truly a pleasure to serve you and we're thrilled...

You guys made it all so clear and easy to get all the documents together and signed the whole experience was very smooth and painless.

Reply from CHRIS TAYLOR

July 18th, 2024 01:26 PM

I'm thrilled to hear that you found the process clear and easy, William. Making sure our clients have a smooth experience is our top priority at ALCOVA Mortgage. Thank you for rating us 5 stars, your feedback is truly appreciated. We look forward...

Anthony, always responds back@ his early convenience n explains what I need to know..

Reply from ANTHONY DAVIS

July 18th, 2024 01:27 AM

I greatly appreciate your kind words, Sot. I'm pleased to know that my timely responses and explanations have been helpful to you. It's always my goal to provide the highest level of service to valued clients like you. Your 5-star rating means...

Very easy to work with.

Reply from CURT MCGUIRE

November 19th, 2024 06:49 PM

Thank you, Christina, for taking the time to leave such a positive review! I'm thrilled to hear that you found the process of working with me and ALCOVA Mortgage easy. I'm always striving to make the mortgage process as effortless and smooth...

Bill was with us every step of the way. He provided excellent explanations of every step. He was available to us whenever we called. He was a total professional. We were so happy he supported us throughout the process. Additionally Amy was...

Reply from RUSSELL SMITH

July 16th, 2024 03:49 PM

Hi Timothy, Thank you for your glowing review! It was a privilege to work with you on your mortgage process, and we are thrilled to hear that you found the experience to be professional and rewarding. We aim to provide clear, detailed explanations...

Christine was phenomenal on helping us. She made sure things were understood and would explain things clearly for us. She was also always available to help and work with me with my own crazy schedule. If she didn't answer my call she would...

Reply from CHRISTINE RODRIGUEZ

July 17th, 2024 05:14 PM

Hi Nicholas, Thank you so much for your glowing 5-star review! I'm thrilled to hear that you felt supported and well-informed throughout the process. One of my top priorities is to ensure my clients understand each step and feel comfortable...

Kim helped us every step of the way and always responded in a timely manner.

Reply from KIM HAMLIN

July 16th, 2024 05:51 PM

I'm very pleased to hear that you found the service satisfactory, Michael. It was truly a pleasure to guide you through each step of the process and to provide prompt responses to all your queries. Your positive feedback and excellent rating...

Jamey was knowledgeable and accessible. He worked hard to get things done quickly and efficiently.

Reply from JAMEY ROBERTS

July 17th, 2024 12:21 PM

George, your review is greatly appreciated. It's satisfying to hear that you recognized my efforts in ensuring a quick and efficient process. I strive to provide a high level of knowledge and accessibility to all my clients at ALCOVA Mortgage....

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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