ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(32,033)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(32,033)

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5 Star

98%

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Olan was able to get me a refinance that I could not find anywhere else due to a situation with my condo complex. It was a pleasure working with Olan.

Reply from Olan Carder

December 10th, 2024 05:42 PM

Thank you, Doe! I always welcome a challenge, and I was thrilled we could find a great solution for you. Please let me know if there is ever anything me and my team can do for you.

Too much. Too many changes & too many emails. Wouldn't choose to go electronic

Reply from Jody Emerick

December 8th, 2024 04:46 PM

Thank you for your feedback, Wendy. I understand that the process felt overwhelming due to the numerous changes and emails. We continually strive to improve our services and your comments can help us understand better how to streamline our...

Anthony was very quick and efficient.

Reply from Anthony Davis

December 10th, 2024 02:29 AM

I'm glad to hear that you were pleased with the service, Fredrick! It's always my goal to provide efficient and timely assistance. Your feedback means a lot to me, and to us here at ALCOVA Mortgage. Your 5-star rating is greatly appreciated....

:) thank you so much

Reply from Jason Helmintoller

December 9th, 2024 10:20 PM

I'm thrilled to hear you had a positive experience, Diane! Your feedback means a lot to me and the entire team at ALCOVA Mortgage. If you have any other home financing needs in the future, don't hesitate to reach out. Thanks for the 5-star...

Russell and Amy were very helpful, made me feel comfortable, and never left me in the dark about any step of the whole process. They're awesome!!!🤗

Reply from Owner

December 16th, 2024 01:33 AM

Thrilled to hear your positive feedback, Danielle! It was a pleasure to work with you and help you feel comfortable throughout the process. Here with our Dream Team at ALCOVA Mortgage, we strive to keep our clients well-informed at every step....

Russell and Amy were very helpful, made me feel comfortable, and never left me in the dark about any step of the whole process. They're awesome!!!

Reply from Russell Smith, NMLS 78989

December 6th, 2024 08:32 PM

I'm truly glad to hear that you had a positive experience, Danielle! Amy and I strive to keep our clients well-informed and comfortable throughout the entire process. Thank you for your kind words and the 5-star rating, it means the world to...

Communication with both me and the client, her patience and resiliency and ability to always take my questions and help educate me as the agent and my client as the consumer. 10/10 Would recommend!

Reply from Sheri Wall

January 16th, 2026 03:03 PM

Thank you, Amy!

this was my first time purchasing a home , i knnow nothing about this process. Mitch is very personable , easy to talk to , answered all my question in a clear and easy to understand way. Mitch stayed on the ball through the whole process,...

Reply from Mitch Sellers

December 9th, 2024 04:29 PM

Hi James, I'm thrilled to hear about your positive experience with me. It was a pleasure ensuring your first home buying process was as clear and straightforward as possible. Remember, I'm always here to help with any future mortgage needs...

Buying my first home felt like a daunting task, but Avcolva made the process smooth and stress-free! I especially want to thank David Bates for his incredible care and attention throughout the entire journey.David was always there to answer...

Reply from David Bates

December 9th, 2024 03:06 PM

Hi Jacqueline! It's wonderful to hear your first home buying experience was smooth and stress-free with us at ALCOVA Mortgage. Your kind words mean a lot! It was a pleasure guiding you through this process. Your questions were always welcome,...

quick responses and always willing to answer our questions as new home buyers

Reply from Raymond Heflin

December 9th, 2024 02:37 PM

I'm thrilled to hear that your experience as first-time home buyers was a positive one, Clayton! It was my pleasure to provide immediate responses and answer all of your questions. At ALCOVA Mortgage, we aim to make the process as smooth as...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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