

ALCOVA Mortgage, Roanoke, VA
Showing You The Way Home
Roanoke, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Sarah and her team are top notch at what they do! As someone in the lending world she made this process as easy as possible. I will continue to use Sarah for all our families mortgage needs!
Reply from Sarah Dudley
July 31st, 2026 03:51 PM
Kayla, thank you for your kind words. I'm pleased to know that I could make the process easy for you. I'm grateful for your trust and look forward to assisting with your family's future mortgage needs.
Everyone we worked with was super pleasant, very knowledgeable, and patient with us.
Reply from Chris Taylor
July 31st, 2026 04:36 PM
Chad, I'm glad to hear that you found everyone pleasant and knowledgeable during your experience with us. Your feedback about our team's patience is truly valued. If there's anything more I can help you with, please let me know.
Eric and his group are quick and efficient. Smooth process throughout.
Reply from Owner
August 10th, 2026 08:48 PM
Thank you, George, for your kind words. I'm happy to hear that you found the process quick and efficient. If you ever have more questions or need assistance in the future, please feel free to reach out to me.
The process was smooth and easy. Eric and Ryan are a friendly and informational team.
Reply from Eric Ceneskie and the Dream Team at...
July 28th, 2026 02:13 PM
I'm grateful to know that you found the process smooth and easy, George. It's nice to hear that you appreciated the friendly and informational support from Ryan and me. If there's anything more I can assist you with, please feel free to reach...
read more
Tim is wonderful! He took the time to make sure that we knew what was going on all the way from application to closing and we really appreciated that. We didn't feel like we were just signing paperwork. We felt like we had an advocate that...
read more
Reply from Timothy Grainger
July 31st, 2026 05:22 PM
Frenchie, I appreciate your wonderful feedback. I'm glad I could keep you informed throughout the process and make you feel supported. It's nice to know that you felt like you had an advocate on your side. Thank you for your recommendation!
Jae Goess & The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Kyle W
Reply from Owner
July 28th, 2026 11:01 AM
Thank you, Kyle, for the 5-star review and welcome home!! . I truly appreciate your support and am here if you ever need assistance in the future. ;]
Jae made the process easy and I felt in the know the whole time!
Reply from Jae Goess
July 30th, 2026 09:13 PM
I'm happy to hear that you felt informed throughout the process, Kyle. It's great to know I could make things easy for you. If you have any more questions or need further assistance, I'm here to help!
Kelli, Breanna and Ali are an all star team! The support they provide, the speed they make this happen and the professionalism they provide are just the start! our original company dropped the ball and the Alcova team got us to the closing...
read more
Reply from Kelli Embler
July 30th, 2026 08:07 PM
Megan, I'm grateful for your wonderful feedback. It's great to hear that you had such a positive experience with our team and that we could assist you swiftly and professionally. Your support and recommendation mean a lot to us, and we're happy...
read more
David was very uncommunicative during the process and did things such as purchasing points without consulting us first which delayed our closing.
Reply from David Bates
July 29th, 2026 02:33 PM
Thank you for taking the time to share your feedback. I'm sorry to hear your experience didn't meet your expectations. My goal is always to communicate financing options clearly and work with my borrowers to determine the best path forward...
read more
Communication and punctuality were excellent
Reply from Jason Helmintoller
July 30th, 2026 01:09 PM
Collin, I appreciate your positive feedback on my communication and punctuality. It's good to know these aspects met your expectations. If there's anything else you need, feel free to reach out to me.
701–710 of 31873
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Bank Statement Loans
Our Company
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Videos



Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance